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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The acceptance of chatbots in an enterprise context – A survey study
Florian Brachten, Tobias Kißmer, Stefan Stieglitz
International Journal of Information Management (2021) Vol. 60, pp. 102375-102375
Closed Access | Times Cited: 100

Showing 1-25 of 100 citing articles:

Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
Yogesh K. Dwivedi, Nir Kshetri, Laurie Hughes, et al.
International Journal of Information Management (2023) Vol. 71, pp. 102642-102642
Open Access | Times Cited: 2068
“Chatting with ChatGPT”: Analyzing the factors influencing users' intention to Use the Open AI's ChatGPT using the UTAUT model
Devadas Menon, K. Shilpa
Heliyon (2023) Vol. 9, Iss. 11, pp. e20962-e20962
Open Access | Times Cited: 131
Enhancing Student Engagement: Harnessing “AIED”’s Power in Hybrid Education—A Review Analysis
Amjad Almusaed, Asaad Almssad, İbrahim Yitmen, et al.
Education Sciences (2023) Vol. 13, Iss. 7, pp. 632-632
Open Access | Times Cited: 109
The appropriation of conversational AI in the workplace: A taxonomy of AI chatbot users
Lorentsa Gkinko, Amany Elbanna
International Journal of Information Management (2022) Vol. 69, pp. 102568-102568
Open Access | Times Cited: 80
Virtual agents and flow experience: An empirical examination of AI-powered chatbots
Abdullah M. Baabdullah, Ali Abdallah Alalwan, Raed Algharabat, et al.
Technological Forecasting and Social Change (2022) Vol. 181, pp. 121772-121772
Open Access | Times Cited: 70
“Alexa, let’s talk about my productivity”: The impact of digital assistants on work productivity
Davit Marikyan, Savvas Papagiannidis, Omer Rana, et al.
Journal of Business Research (2022) Vol. 142, pp. 572-584
Open Access | Times Cited: 68
Investigating undergraduate students' perceptions and awareness of using ChatGPT as a regular assistance tool: A user acceptance perspective study
Hayder Albayati
Computers and Education Artificial Intelligence (2024) Vol. 6, pp. 100203-100203
Open Access | Times Cited: 57
Factors affecting performance expectancy and intentions to use ChatGPT: Using SmartPLS to advance an information technology acceptance framework
Mark Anthony Camilleri
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123247-123247
Open Access | Times Cited: 55
Exploring users' adoption intentions of intelligent virtual assistants in financial services: An anthropomorphic perspectives and socio-psychological perspectives
Abidemi Emmanuel Adeniyi, Vivek Sharma
Computers in Human Behavior (2023) Vol. 148, pp. 107912-107912
Closed Access | Times Cited: 52
Investigating student acceptance of an academic advising chatbot in higher education institutions
Ghazala Bilquise, Samar Ibrahim, Sa’ed M. Salhieh
Education and Information Technologies (2023) Vol. 29, Iss. 5, pp. 6357-6382
Closed Access | Times Cited: 47
ChatGPT: Challenges and Benefits in Software Programming for Higher Education
Carlos Alexandre Gouvea da Silva, Felipe Negrelle Ramos, Rafael Veiga de Moraes, et al.
Sustainability (2024) Vol. 16, Iss. 3, pp. 1245-1245
Open Access | Times Cited: 40
Investigating factors of students' behavioral intentions to adopt chatbot technologies in higher education: Perspective from expanded diffusion theory of innovation
Musa Adekunle Ayanwale, Mdutshekelwa Ndlovu
Computers in Human Behavior Reports (2024) Vol. 14, pp. 100396-100396
Open Access | Times Cited: 39
The paradoxes of generative AI-enabled customer service: A guide for managers
Carla Ferraro, Vlad Demsar, Sean Sands, et al.
Business Horizons (2024) Vol. 67, Iss. 5, pp. 549-559
Open Access | Times Cited: 27
Exploring intention of undergraduate students to embrace chatbots: from the vantage point of Lesotho
Musa Adekunle Ayanwale, Rethabile Rosemary Molefi
International Journal of Educational Technology in Higher Education (2024) Vol. 21, Iss. 1
Open Access | Times Cited: 19
Integrating the adapted UTAUT model with moral obligation, trust and perceived risk to predict ChatGPT adoption for assessment support: A survey with students
Chung Yee Lai, Kwok Yip Cheung, Chee Seng Chan, et al.
Computers and Education Artificial Intelligence (2024) Vol. 6, pp. 100246-100246
Open Access | Times Cited: 16
Examining Students’ Acceptance and Use of ChatGPT in Saudi Arabian Higher Education
Abu Elnasr E. Sobaih, Ibrahim A. Elshaer, Ahmed M. Hasanein
European Journal of Investigation in Health Psychology and Education (2024) Vol. 14, Iss. 3, pp. 709-721
Open Access | Times Cited: 15
Customer Brand Engagement through Chatbots on Bank Websites– Examining the Antecedents and Consequences
Harinder Hari, Radha Iyer, Brinda Sampat
International Journal of Human-Computer Interaction (2021) Vol. 38, Iss. 13, pp. 1212-1227
Closed Access | Times Cited: 63
Employees' perceptions of chatbots in B2B marketing: Affordances vs. disaffordances
Xiaolin Lin, Bin Shao, Xuequn Wang
Industrial Marketing Management (2021) Vol. 101, pp. 45-56
Closed Access | Times Cited: 59
A literature review on users' behavioral intention toward chatbots' adoption
Paraskevi Gatzioufa, Vaggelis Saprikis
Applied Computing and Informatics (2022)
Open Access | Times Cited: 43
Artificial intelligence changes the way we work: A close look at innovating with chatbots
Xuequn Wang, Xiaolin Lin, Bin Shao
Journal of the Association for Information Science and Technology (2022) Vol. 74, Iss. 3, pp. 339-353
Closed Access | Times Cited: 42
Chatbots in the frontline: drivers of acceptance
Wajeeha Aslam, Danish Ahmed Siddiqui, Imtiaz Arif, et al.
Kybernetes (2022) Vol. 52, Iss. 9, pp. 3781-3810
Closed Access | Times Cited: 39
It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty
Kuo‐Wei Lee, Chia‐Ying Li
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103447-103447
Open Access | Times Cited: 29
Perceived conversational ability of task-based chatbots – Which conversational elements influence the success of text-based dialogues?
Alexandra Rese, Pauline Tränkner
International Journal of Information Management (2023) Vol. 74, pp. 102699-102699
Closed Access | Times Cited: 22
The Moderating Effects of Gender and Study Discipline in the Relationship between University Students’ Acceptance and Use of ChatGPT
Ibrahim A. Elshaer, Ahmed M. Hasanein, Abu Elnasr E. Sobaih
European Journal of Investigation in Health Psychology and Education (2024) Vol. 14, Iss. 7, pp. 1981-1995
Open Access | Times Cited: 9
Managerial framework for evaluating AI chatbot integration: Bridging organizational readiness and technological challenges
Roberto Urbani, Caitlin Ferreira, Joey Lam
Business Horizons (2024) Vol. 67, Iss. 5, pp. 595-606
Open Access | Times Cited: 7
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