OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Understanding smart service failure: The case of smart restaurants
IpKin Anthony Wong, Jingwen Huang, Zhiwei Lin
International Journal of Hospitality Management (2024) Vol. 119, pp. 103714-103714
Closed Access | Times Cited: 6

Showing 6 citing articles:

Shedding light on new technology: How ambient luminance influences acceptance of AI technologies
Heng Li
International Journal of Hospitality Management (2025) Vol. 127, pp. 104119-104119
Closed Access

Understanding customer multi-interactions, trust, social support and voluntary performance in smart restaurants
Haoyue Jiao, IpKin Anthony Wong, Zhiwei Lin
Journal of Hospitality and Tourism Technology (2024)
Closed Access | Times Cited: 2

Smart service quality in hospitality – A quantitative assessment using MCDM and clustering methods
Nur Ayvaz‐Çavdaroğlu, Shilpa Iyanna, Monika Foster
International Journal of Hospitality Management (2024) Vol. 123, pp. 103931-103931
Open Access | Times Cited: 1

How to stay competitive: An innovative concept to assess the business competitiveness using online restaurant reviews
Jie Wu, Jinyan Chen, Tong Yang, et al.
International Journal of Hospitality Management (2024) Vol. 122, pp. 103836-103836
Closed Access

The perils of smart technology in museums
Yulan Fan, Wai Yie Leong, IpKin Anthony Wong, et al.
Information Technology & Tourism (2024) Vol. 26, Iss. 4, pp. 587-609
Closed Access

‘Do not be Deteriorated by service failures, Learn from them and start managing it’: Conditions and mechanisms for managing online service failures
C Manu, S. Sreejesh
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104017-104017
Closed Access

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