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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Working with service robots? A systematic literature review of hospitality employees’ perspectives
Jingjing Xu, Aaron Hsiao, Sacha Reid, et al.
International Journal of Hospitality Management (2023) Vol. 113, pp. 103523-103523
Closed Access | Times Cited: 46

Showing 1-25 of 46 citing articles:

Artificial intelligence: an overview of research trends and future directions
Doğan Gürsoy, Ruiying Cai
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 35
Machines replace human: The impact of intelligent automation job substitution risk on job tenure and career change among hospitality practitioners
Bocong Yuan, Xinyue Liu
International Journal of Hospitality Management (2025) Vol. 126, pp. 104099-104099
Closed Access | Times Cited: 2
Hospitality and Tourism Technology and Organizational Performance: An Integrated Framework of HTT Business Value and Future Research Agenda
Araceli Hernández, Minwoo Lee
International Journal of Hospitality Management (2025) Vol. 126, pp. 104092-104092
Closed Access | Times Cited: 2
How does work autonomy in human-robot collaboration affect hotel employees’ work and health outcomes? Role of job insecurity and person-job fit
Jiamin Li, Ruo-Xi Zhang, Tung‐Ju Wu, et al.
International Journal of Hospitality Management (2023) Vol. 117, pp. 103654-103654
Closed Access | Times Cited: 40
Are robots stealing our jobs? Examining robot-phobia as a job stressor in the hospitality workplace
Chun‐Chu Chen, Ruiying Cai
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 14
Exploring the impacts of intention towards human-robot collaboration on frontline hotel employees’ positive behavior: An integrative model
Tung‐Ju Wu, Ruo-Xi Zhang
International Journal of Hospitality Management (2024) Vol. 123, pp. 103912-103912
Closed Access | Times Cited: 10
The dark side of robot usage for hotel employees: An uncertainty management perspective
Su-Ying Pan, Yangpeng Lin, Jose Weng Chou Wong
Tourism Management (2024) Vol. 106, pp. 104994-104994
Closed Access | Times Cited: 9
The role of technology in the future of restaurant labor
Faruk Seyitoğlu, Ozan Atsız, Ayşegül Acar
Journal of Hospitality and Tourism Technology (2025)
Closed Access | Times Cited: 1
Navigating the human-artificial intelligence collaboration landscape: Impact on quality of work life and work engagement
Tung‐Ju Wu, Ruo-Xi Zhang, Ziqiong Zhang
Journal of Hospitality and Tourism Management (2025) Vol. 62, pp. 276-283
Closed Access | Times Cited: 1
Advancements in arena technology: Enhancing customer experience and employee adaptation in the tourism and hospitality industry
Birendra Kishore Roy, Sandilyan Ramanujam Pagaldiviti
Smart Tourism (2023) Vol. 4, Iss. 2, pp. 2330-2330
Open Access | Times Cited: 18
Understanding smart service failure: The case of smart restaurants
IpKin Anthony Wong, Jingwen Huang, Zhiwei Lin
International Journal of Hospitality Management (2024) Vol. 119, pp. 103714-103714
Closed Access | Times Cited: 6
The Impact of Perceived Experience on Customer Privacy Concerns During AI-Human Interaction: The Chain Mediating Effect of Hedonic Value and Trust
Gang Li, T Wang, Miaomiao Yang, et al.
International Journal of Human-Computer Interaction (2025), pp. 1-14
Closed Access
Shedding light on new technology: How ambient luminance influences acceptance of AI technologies
Heng Li
International Journal of Hospitality Management (2025) Vol. 127, pp. 104119-104119
Closed Access
No man is an island: Will service robots reduce employee loneliness?
Xin Liu, Zhibin Lin, Shujie Fang, et al.
Tourism Management (2025) Vol. 109, pp. 105151-105151
Closed Access
The effect of service robots on employees’ customer service performance and service-oriented organizational citizenship behavior
Taeshik Gong
Journal of Service Theory and Practice (2025) Vol. 35, Iss. 2, pp. 319-347
Closed Access
Navigating artificial intelligence adoption in hospitality and tourism: managerial insights, workforce transformation, and a future research agenda
Hakseung Shin, Jungho Ryu, Yujeong Jo
International Journal of Hospitality Management (2025) Vol. 128, pp. 104187-104187
Closed Access
“They” threaten my work: How AI service robots negatively impact frontline hotel employees through organizational dehumanization
Tao Xu, Yu-Hao Zheng, Jinhua Zhang, et al.
International Journal of Hospitality Management (2025) Vol. 128, pp. 104162-104162
Closed Access
Exploring the factors influencing employees’ intention to work with service robots in restaurants: an fsQCA approach
Eric Ho, Stephanie Hui-Wen Chuah
Journal of Foodservice Business Research (2025), pp. 1-35
Closed Access
From TAM to AIDUA and Beyond
Nusaiba Begum, Mohd. Nishat Faisal, Rana Sobh, et al.
Journal of Global Information Management (2025) Vol. 33, Iss. 1, pp. 1-27
Open Access
Understanding the critical antecedents of employee–service robot collaboration: an investigation with the protection motivation theory
Veland Ramadani, Barış Armutçu, Ahmet Tan
The Bottom Line Managing Library Finances (2025)
Closed Access
Factors affecting innovation resistance of fast-food employees’ usage intention of robots: an integrative perspective
Salman Khan, Shafaqat Mehmood
Journal of Hospitality and Tourism Insights (2024) Vol. 7, Iss. 3, pp. 1456-1474
Closed Access | Times Cited: 4
Co-creation 5.0: The frontline employee–robot team and firms’ outcomes. The Tin Woodman paradox
Miguel Ángel Moliner Tena, Luis J. Callarisa Fiol, Javier Sánchez, et al.
Journal of Innovation & Knowledge (2024) Vol. 9, Iss. 3, pp. 100534-100534
Open Access | Times Cited: 4
Howdy, Robo-Partner: exploring artificial companionship and its stress-alleviating potential for service employees
Khanh Bao Quang Le, Charles Cayrat
Journal of service management (2024)
Closed Access | Times Cited: 4
Unraveling the mechanisms of AI system aversion among customer-contact employees: a perspective from advice response theory
Yang Yong, Yue Li, Xinyuan Zhao, et al.
International Journal of Contemporary Hospitality Management (2025)
Closed Access
User Acceptance in Human–Robot Interaction: Exploring the Role of Anthropomorphic Mechanisms in Manufacturing Environments—A Systematic Literature Review
Ana Pinto, Andrey Solovov, Ana Correia Simões, et al.
Journal of Intelligent & Robotic Systems (2025) Vol. 111, Iss. 2
Open Access
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