OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Are you ready for robot services? Exploring robot-service adoption behaviors of hotel-goers
Inyoung Jung, Wei Quan, Jongsik Yu, et al.
International Journal of Hospitality Management (2022) Vol. 109, pp. 103404-103404
Closed Access | Times Cited: 31

Showing 1-25 of 31 citing articles:

The augmentation effect of artificial intelligence: can AI framing shape customer acceptance of AI-based services?
Darina Vorobeva, Diego Costa Pinto, Nuno António, et al.
Current Issues in Tourism (2023) Vol. 27, Iss. 10, pp. 1551-1571
Closed Access | Times Cited: 23

Decoding the shared pathways of consumer technology experience in hospitality and tourism: A meta-analysis
Chang Ma, Alei Fan, Anna S. Mattila
International Journal of Hospitality Management (2024) Vol. 118, pp. 103685-103685
Closed Access | Times Cited: 14

Customer experiences with service robots in hotels: a review and research agenda
Nripendra P. Rana, Nusaiba Begum, Mohd. Nishat Faisal, et al.
Journal of Hospitality Marketing & Management (2024), pp. 1-30
Open Access | Times Cited: 8

Robot Acceptance and Service Quality in Food Delivery: An Expanded TAM-based Study
Muhittin Çavuşoğlu, Galen Collins, Frederick J. DeMicco, et al.
International Journal of Human-Computer Interaction (2025), pp. 1-16
Closed Access | Times Cited: 1

Examining the effects of values and risks on outdoor food delivery robot adoption using mixed methods: different stakeholders’ perspectives
Boyu Lin, Woojin Lee, Rui Yang, et al.
Information Technology & Tourism (2025)
Closed Access | Times Cited: 1

Tourist acceptance of robot chefs in gastronomy experiences: A behavioural reasoning perspective
Dan Huang, Xin Jin, Jia-Hui Huang, et al.
Tourism Management Perspectives (2023) Vol. 48, pp. 101172-101172
Closed Access | Times Cited: 21

Attitude towards service robots in tourism and hospitality services settings — The effect of multidimensional anthropomorphism and technology readiness
Furkan Baltacı, Miraç Yücel Başer, Mazlum Çelik
International Journal of Tourism Research (2024) Vol. 26, Iss. 4
Open Access | Times Cited: 7

Unlocking my heart: Fostering hotel brand love with service robots
Meijuan Wu, Garry Wei–Han Tan, Eugene Cheng-Xi Aw, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 57, pp. 339-348
Closed Access | Times Cited: 14

An overview of chatbots in tourism and hospitality using bibliometric and thematic content analysis
Gökhan Yılmaz, Ayşe Şahin
Worldwide Hospitality and Tourism Themes (2024) Vol. 16, Iss. 2, pp. 232-247
Closed Access | Times Cited: 5

Breaking into the Black Box of Customer Perception Towards Robot Service: Empirical Evidence from Service Sector
Samar Rahi, Mazuri Abd Ghani, Manaf Al‐Okaily, et al.
Heliyon (2024) Vol. 10, Iss. 19, pp. e38117-e38117
Open Access | Times Cited: 4

Why are people reluctant to use metaverse products? Investigating barriers based on innovation resistance theory
Qiuping Nie, Long Ma, Zhifu Li
Online Information Review (2025)
Closed Access

Enhancing intellectual experiences for users: a multidimensional model of humanoid service robots in hospitality and tourism
Mingyao Wu, Serene Tse, Vincent Wing Sun Tung
International Journal of Contemporary Hospitality Management (2025)
Closed Access

Digital daydreams: Exploring consumer motivations for engaging with the metaverse
Sigma Soni, Parvinder Arora, Dharun Kasilingam, et al.
Journal of Retailing and Consumer Services (2025) Vol. 85, pp. 104294-104294
Closed Access

The interplay of social and intrapersonal factors in plant-based food consumption: a comprehensive analysis using the SOR, signaling and protection motivation theories
Patcharaporn Mahasuweerachai, Chompoonut Suttikun, William Hamilton Bicksler
International Journal of Contemporary Hospitality Management (2025)
Closed Access

From TAM to AIDUA and Beyond
Nusaiba Begum, Mohd. Nishat Faisal, Rana Sobh, et al.
Journal of Global Information Management (2025) Vol. 33, Iss. 1, pp. 1-27
Open Access

Value formation in AI-integrated service system: review and implications on hospitality and tourism research
Katsy J. Lin, Ke Zhang, Sirong Chen, et al.
Service Industries Journal (2024), pp. 1-22
Closed Access | Times Cited: 3

Animating arousal and engagement: empirical insights into AI-enhanced robotic performances and consumer reactions
Yuhao Li, Shurui Wang, Zehua Li
Journal of Hospitality and Tourism Technology (2024) Vol. 15, Iss. 5, pp. 737-768
Closed Access | Times Cited: 3

Understanding the drivers of consumers’ acceptance and use of service robots in the hotel industry
Heesup Han, Sung in Kim, Jin‐Soo Lee, et al.
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 3

Retrospective of interdisciplinary research on robot services (1954–2023): From parasitism to symbiosis
Ying Zeng, Xinyi Liu, Xinyuan Zhang, et al.
Technology in Society (2024) Vol. 78, pp. 102636-102636
Closed Access | Times Cited: 2

Service robots in crowded environments: How crowd dynamics shape robotic adoption intention at events
Pei Zhang, Chen Ji-jun, Dan Jin, et al.
Journal of Hospitality and Tourism Management (2024) Vol. 61, pp. 251-260
Open Access | Times Cited: 2

A Study on the Experience Economy Examining a Robot Service in the Restaurant Industry Based on Demographic Characteristics
Kyuhyeon Joo, Heather Markham Kim, Jinsoo Hwang
Sustainability (2023) Vol. 15, Iss. 14, pp. 10827-10827
Open Access | Times Cited: 6

Navigating the spectrum of human-robot collaboration: Addressing robophobia-robophilia in the hospitality industry
Dan Jin
International Journal of Hospitality Management (2024) Vol. 122, pp. 103840-103840
Closed Access | Times Cited: 1

What customer experience and value dimension(s) mostly drive luxury hotel brand purchase intention?
Inyoung Jung, Şeyhmus Baloğlu
International Journal of Hospitality Management (2024) Vol. 126, pp. 104035-104035
Closed Access | Times Cited: 1

Physical or digital media: the mediating role of psychological ownership
Rusty A. Stough, C. Matt Graham
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 3, pp. 370-390
Closed Access | Times Cited: 3

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