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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The effects of service climate and internal service quality on frontline hotel employees’ service-oriented behaviors
Meizhen Lin, Qian Ling, Yanling Liu, et al.
International Journal of Hospitality Management (2021) Vol. 97, pp. 102995-102995
Closed Access | Times Cited: 33

Showing 1-25 of 33 citing articles:

Future social change of manufacturing and service industries: Service-oriented manufacturing under the integration of innovation-flows drive
Hongda Liu, Haifeng Zhao, Li Shiyuan
Technological Forecasting and Social Change (2023) Vol. 196, pp. 122808-122808
Closed Access | Times Cited: 23
How does LMX improve service delivery in Chinese hotels?
Xiao Cui, Wan Salmuni Wan Mustaffa
Anatolia (2025), pp. 1-13
Closed Access
Human resource management studies in hospitality and tourism domain: a bibliometric analysis
Elbeyi Pelit, Esra KATIRCIOĞLU
International Journal of Contemporary Hospitality Management (2021) Vol. 34, Iss. 3, pp. 1106-1134
Closed Access | Times Cited: 39
The effect of employee recognition on restaurant employees’ job embeddedness, knowledge sharing and service orientation: abusive supervision as a moderator
Emmanuel Twumasi Ampofo, Osman M. Karatepe, Ishmael Mensah, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 35, Iss. 10, pp. 3612-3637
Closed Access | Times Cited: 15
Shedding Light on the Adverse Spillover Effects of Work-Family Conflict on Unethical Sales Behaviors at Work: A Daily Diary Study
Shaohui Lei
Journal of Business Ethics (2023) Vol. 190, Iss. 2, pp. 399-411
Open Access | Times Cited: 15
Intervening Role of Emotional Exhaustion and Perceived Organizational Support between Customer Mistreatment and Employee Turnover Intention in Star-Rated Hotels

Journal of International Business and Management (2024)
Open Access | Times Cited: 4
Firm engagement: Scale development and verification
Xiaoyun Han, Yundan Zheng, Catherine Prentice, et al.
Journal of Retailing and Consumer Services (2024) Vol. 80, pp. 103902-103902
Open Access | Times Cited: 4
Perceived service climate and in-role and extra-role service performance: a moderated mediation model of work engagement and perceived overqualification
Dongmei Jin, Xinyu Yao, Beini Liu, et al.
Current Psychology (2025)
Closed Access
Eliciting the Nexus Between Hotel Service Attributes and Customer Advocacy: Moderating Effect of Brand Resonance
Muhammad Haroon Shoukat, Kareem M. Selem, Hossein Olya, et al.
Journal of Quality Assurance in Hospitality & Tourism (2025), pp. 1-26
Closed Access
A Comparative Study of the Impact of Service Climate on Employee Commitment in the Greater Mekong Subregion
Pornlapas Suwannarat, Untachai Untachai, Sarawut Piewdang, et al.
International Journal of Asian Business and Information Management (2025) Vol. 16, Iss. 1, pp. 1-20
Open Access
Exploring the influence of work values on millennial hospitality employees’ turnover intentions: an empirical assessment
Yaoqi Li, Yaya Song, Yun Long Yang, et al.
Current Issues in Tourism (2022) Vol. 26, Iss. 10, pp. 1635-1651
Closed Access | Times Cited: 13
The Role of Participative Leadership in Empowerment and Resident Participation
Young‐joo Ahn, Jeanne Bessiere
Sustainability (2022) Vol. 14, Iss. 18, pp. 11223-11223
Open Access | Times Cited: 12
Distribution Differentiation and Influencing Factors of the High-Quality Development of the Hotel Industry from the Perspective of Customer Satisfaction: A Case Study of Sanya
Yong Ma, Hang Li, Yun Tong
Sustainability (2022) Vol. 14, Iss. 11, pp. 6476-6476
Open Access | Times Cited: 8
Interrogating the Interceding Effects of Service and Justice Climates on the Juncture Between Employee Engagement and Organizational Performance in the Service Sectors
Manjula Khulbe, Pankaj Kumar
Revista de Gestão Social e Ambiental (2024) Vol. 18, Iss. 3, pp. e07018-e07018
Open Access | Times Cited: 1
Enhancing service adaptability: a moderated mediation model of workplace ostracism, robot anthropomorphism, employees’ readiness to change, and performance efficacy
Ataul Karim Patwary, Md Sazzad Hossain, Trishna G. Mistry, et al.
Journal of Hospitality and Tourism Technology (2024)
Closed Access | Times Cited: 1
A critical review of service climate role in customer experiences
Pedro Almeida
International journal of organizational analysis (2024)
Closed Access | Times Cited: 1
The impact of knowledge hiding on targets’ knowledge sharing with perpetrators
Meizhen Lin, Yue Li, Li Miao
Tourism Management (2023) Vol. 98, pp. 104775-104775
Closed Access | Times Cited: 4
Identification and Prioritization of the Factors Influencing Service Quality in the Hotel Industry by SWARA and ARAS Methods During the COVID-19 Pandemic
Hamed Gheibdoust, Shahram Gilaninia, Mohammad Taleghani
Journal of Quality Assurance in Hospitality & Tourism (2023) Vol. 25, Iss. 6, pp. 1918-1940
Closed Access | Times Cited: 4
How and when does the career future time perspective motivate service performance?
Shenyang Hai, In‐Jo Park
The International Journal of Human Resource Management (2023) Vol. 35, Iss. 6, pp. 1193-1224
Closed Access | Times Cited: 4
An Evaluation of the Relationship Between Human Resource Practices and Service Quality: An Empirical Investigation in the Canadian Hotel Industry
Osama Khassawneh, Tamara Mohammad
(2021) Vol. 3, Iss. 1-2, pp. 74-91
Open Access | Times Cited: 7
Conveying Message Distortion: A Synchronous and Asynchronous Approach to Effective Aviation Communication Services
Muhammad Hanif Fahmi, Lian Agustina Setiyaningsih, Malikhatul Lailiyah
Jurnal Nomosleca (2023) Vol. 9, Iss. 1, pp. 139-157
Open Access | Times Cited: 2
Guidelines for Development of Accommodations Business for Foreign Tourists to Support the Thai Tourism Industry in the Digital Age
Prahuschai Ramart, Nilawan Sawangrat, Thanin Silpcharu
WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS (2023) Vol. 20, pp. 1745-1754
Open Access | Times Cited: 2
Performance Symphony: Unraveling the Moderating Influence of Service and Justice Climates on Employee Engagement and Organizational Performance
Manjula Khulbe, Anil Kumar, Vijay Kumar Jain
Journal of Logistics Informatics and Service Science (2024) Vol. 11, Iss. 3
Open Access
Relationship between perceived human resource management system strength, thriving at work, and employee's turnover intention in Chinese hotels
Guo Jing, Longzhen Li, Min Gyung Kim, et al.
International Journal of Tourism Research (2024) Vol. 26, Iss. 4
Closed Access
An analysis of the effect of organizational citizen shipbehavior on internal service quality
Yavuz Demirel, Ömer Karademir
Организационная психология (2024) Vol. 14, Iss. 2, pp. 27-43
Open Access
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