
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Factors influencing cloud service quality and their relationship with customer satisfaction and loyalty
Rajesh Agarwal, Sanjay Dhingra
Heliyon (2023) Vol. 9, Iss. 4, pp. e15177-e15177
Open Access | Times Cited: 42
Rajesh Agarwal, Sanjay Dhingra
Heliyon (2023) Vol. 9, Iss. 4, pp. e15177-e15177
Open Access | Times Cited: 42
Showing 1-25 of 42 citing articles:
Aquaculture innovation adoption: a preference and financial analysis of Litopenaeus vannamei hatcheries in the use of commercial live cold-stored Artemia nauplii in Indonesia
Meri Alvina Taufik, Iis Diatin, Yani Hadiroseyani, et al.
Aquaculture International (2025) Vol. 33, Iss. 2
Closed Access | Times Cited: 1
Meri Alvina Taufik, Iis Diatin, Yani Hadiroseyani, et al.
Aquaculture International (2025) Vol. 33, Iss. 2
Closed Access | Times Cited: 1
Perception towards the Acceptance of Digital Health Services among the People of Bangladesh
K. M. Salah Uddin, Mohammad Rakibul Islam Bhuiyan, Marufa Hamid
WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS (2024) Vol. 21, pp. 1557-1570
Open Access | Times Cited: 7
K. M. Salah Uddin, Mohammad Rakibul Islam Bhuiyan, Marufa Hamid
WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS (2024) Vol. 21, pp. 1557-1570
Open Access | Times Cited: 7
The ever-changing business of e-commerce-net benefits while designing a new platform for small companies
Pedro Costa, Helena Rodrigues
Review of Managerial Science (2023) Vol. 18, Iss. 9, pp. 2507-2545
Open Access | Times Cited: 13
Pedro Costa, Helena Rodrigues
Review of Managerial Science (2023) Vol. 18, Iss. 9, pp. 2507-2545
Open Access | Times Cited: 13
Exploring factors influencing the continued use of personal cloud computing services: an extended expectation-confirmation model
Hani Hafiera Khahar, Ali Vafaei Zadeh, Haniruzila Hanifah, et al.
Journal of Science and Technology Policy Management (2025)
Closed Access
Hani Hafiera Khahar, Ali Vafaei Zadeh, Haniruzila Hanifah, et al.
Journal of Science and Technology Policy Management (2025)
Closed Access
Measuring the impact of healthcare service quality of hospitals on customer satisfaction
Ririn Wulandari, I Putu Doddy, Lasmi Indaryani
Corporate and Business Strategy Review (2024) Vol. 5, Iss. 1, special Issue, pp. 336-345
Open Access | Times Cited: 3
Ririn Wulandari, I Putu Doddy, Lasmi Indaryani
Corporate and Business Strategy Review (2024) Vol. 5, Iss. 1, special Issue, pp. 336-345
Open Access | Times Cited: 3
Efficient Resource Utilization in IoT and Cloud Computing
Vivek Kumar Prasad, Debabrata Dansana, Madhuri Bhavsar, et al.
Information (2023) Vol. 14, Iss. 11, pp. 619-619
Open Access | Times Cited: 7
Vivek Kumar Prasad, Debabrata Dansana, Madhuri Bhavsar, et al.
Information (2023) Vol. 14, Iss. 11, pp. 619-619
Open Access | Times Cited: 7
Developing Customer Service Quality: Influences of Job Stress and Management Process Alignment in Banking Industry
Long Kim, Pattarawadee Maijan, Sook Fern Yeo
Sustainable Futures (2024), pp. 100311-100311
Open Access | Times Cited: 2
Long Kim, Pattarawadee Maijan, Sook Fern Yeo
Sustainable Futures (2024), pp. 100311-100311
Open Access | Times Cited: 2
The Influence of Perceived Usefulness, Satisfaction, and Personalization on Subscription Video on Demand Continuance Intentions
Natasya Elora Carissa, Muhammad Erlangga, Cindy Sonesha Evik, et al.
CommIT (Communication and Information Technology) Journal (2023) Vol. 17, Iss. 2, pp. 169-184
Open Access | Times Cited: 6
Natasya Elora Carissa, Muhammad Erlangga, Cindy Sonesha Evik, et al.
CommIT (Communication and Information Technology) Journal (2023) Vol. 17, Iss. 2, pp. 169-184
Open Access | Times Cited: 6
The nexus between quality of customer relationship management systems and customers' satisfaction: Evidence from online customers’ reviews
Mehrbakhsh Nilashi, Rabab Ali Abumalloh, Hossein Ahmadi, et al.
Heliyon (2023) Vol. 9, Iss. 11, pp. e21828-e21828
Open Access | Times Cited: 6
Mehrbakhsh Nilashi, Rabab Ali Abumalloh, Hossein Ahmadi, et al.
Heliyon (2023) Vol. 9, Iss. 11, pp. e21828-e21828
Open Access | Times Cited: 6
The Impact of Information Reliability and Cloud Computing Efficiency on Website Design and E-Commerce Business in Thailand
Charuay Savithi, Arisaphat Suttidee
Journal of Computer Science (2024) Vol. 20, Iss. 2, pp. 198-206
Open Access | Times Cited: 1
Charuay Savithi, Arisaphat Suttidee
Journal of Computer Science (2024) Vol. 20, Iss. 2, pp. 198-206
Open Access | Times Cited: 1
Hybrid Approach to Improve Recommendation of Cloud Services for Personalized QoS Requirements
Sadhna Samadhiya, Cheng‐Yuan Ku
Electronics (2024) Vol. 13, Iss. 7, pp. 1386-1386
Open Access | Times Cited: 1
Sadhna Samadhiya, Cheng‐Yuan Ku
Electronics (2024) Vol. 13, Iss. 7, pp. 1386-1386
Open Access | Times Cited: 1
Service Quality Assessment for Mobile Application Development in the Information and Communication Technology (ICT) Industry
Deyana Prastika Putri, Endang Chumaidiyah, Yati Rohayati
Lecture notes in networks and systems (2024), pp. 601-609
Closed Access | Times Cited: 1
Deyana Prastika Putri, Endang Chumaidiyah, Yati Rohayati
Lecture notes in networks and systems (2024), pp. 601-609
Closed Access | Times Cited: 1
Service quality, loyalty building and institutional image at a university in Lima, Peru using structural equations
Rosana Meleán Romero, Irma Milagros Carhuancho Mendoza, María Auxiliadora Guerrero Bejarano, et al.
Frontiers in Education (2024) Vol. 9
Open Access | Times Cited: 1
Rosana Meleán Romero, Irma Milagros Carhuancho Mendoza, María Auxiliadora Guerrero Bejarano, et al.
Frontiers in Education (2024) Vol. 9
Open Access | Times Cited: 1
Influences of price fairness, convenience and risk on service value development influencing E-banking satisfaction: Technological competency as a moderator
Somjai Nupueng, Long Kim, Pattarawadee Maijan, et al.
Social Sciences & Humanities Open (2024) Vol. 10, pp. 101170-101170
Open Access | Times Cited: 1
Somjai Nupueng, Long Kim, Pattarawadee Maijan, et al.
Social Sciences & Humanities Open (2024) Vol. 10, pp. 101170-101170
Open Access | Times Cited: 1
Ipma's Analysis on Factors Affecting Indrive Indonesia's Customer Loyalty
Wira Pramana Putra, Ratih Hendayani, Riski Taufik Hidayah
International Journal of Professional Business Review (2023) Vol. 8, Iss. 6, pp. e02320-e02320
Open Access | Times Cited: 4
Wira Pramana Putra, Ratih Hendayani, Riski Taufik Hidayah
International Journal of Professional Business Review (2023) Vol. 8, Iss. 6, pp. e02320-e02320
Open Access | Times Cited: 4
Analysis Push-Pull Mooring Factors on Switching Intention Banking Customers
Alfath Prasetya Agung Nugraha, Afriapollo Syafaruddin
International Journal of Management Science and Application (2023) Vol. 2, Iss. 2, pp. 11-18
Open Access | Times Cited: 2
Alfath Prasetya Agung Nugraha, Afriapollo Syafaruddin
International Journal of Management Science and Application (2023) Vol. 2, Iss. 2, pp. 11-18
Open Access | Times Cited: 2
Unraveling the Impact of Brand Awareness, Promotion, Security, and Service Quality on Customer Satisfaction and Loyalty in E-Wallet OVO: An Analytical Study
Dian Rusdianti, Ahmad Nurul Fajar
Journal of System and Management Sciences (2023) Vol. 13, Iss. 6
Open Access | Times Cited: 2
Dian Rusdianti, Ahmad Nurul Fajar
Journal of System and Management Sciences (2023) Vol. 13, Iss. 6
Open Access | Times Cited: 2
Passenger Loyalty and Satisfaction: Empirical Evidence at the South Sumatra LRT Station in Indonesia
Prasadja Ricardianto, AZIS OKTA RISDIANA, Edi Abdurachman, et al.
Deleted Journal (2024) Vol. 14, Iss. 1, pp. 78-78
Open Access
Prasadja Ricardianto, AZIS OKTA RISDIANA, Edi Abdurachman, et al.
Deleted Journal (2024) Vol. 14, Iss. 1, pp. 78-78
Open Access
PERAN KEPUASAN PELANGGAN DALAM MEMEDIASI KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP LOYALITAS NASABAH BRI DI KABUPATEN BULELENG
Fiorentina Dewantari, Ni Luh Wayan Sayang Telagawathi, Ni Made Ary Widiastini
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) (2024) Vol. 11, Iss. 1, pp. 160-173
Open Access
Fiorentina Dewantari, Ni Luh Wayan Sayang Telagawathi, Ni Made Ary Widiastini
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) (2024) Vol. 11, Iss. 1, pp. 160-173
Open Access
The Effect of E-Service Quality and Website Quality on E-Loyalty with E-Satisfication as an Mediating Variable at the Bluder Cokro Company
Eka Wawan Febriyanti, Irmawati Irmawati
Proceedings Series on Social Sciences & Humanities (2024) Vol. 15, pp. 66-83
Open Access
Eka Wawan Febriyanti, Irmawati Irmawati
Proceedings Series on Social Sciences & Humanities (2024) Vol. 15, pp. 66-83
Open Access
The Impact of Service Quality Relationship on Customer Loyalty at Legendary Restaurants R4 in Malang City
Sahrul Dwi Riyadi, Agustina Shinta H.W., Dwi Andriani, et al.
HABITAT (2024) Vol. 35, Iss. 1, pp. 51-64
Open Access
Sahrul Dwi Riyadi, Agustina Shinta H.W., Dwi Andriani, et al.
HABITAT (2024) Vol. 35, Iss. 1, pp. 51-64
Open Access
THE IMPORTANCE OF CUSTOMER RELATIONSHIP MANAGEMENT TO INCREASE CUSTOMER LOYALTY AT HOTEL X , WEST BANDUNG REGENCY
Ananta Budhi Danurdara, Rudy Parlindungan Siahaan, Ammarn Sodawan
Pusaka Journal of Tourism Hospitality Travel and Business Event (2024) Vol. 6, Iss. 1, pp. 220-227
Open Access
Ananta Budhi Danurdara, Rudy Parlindungan Siahaan, Ammarn Sodawan
Pusaka Journal of Tourism Hospitality Travel and Business Event (2024) Vol. 6, Iss. 1, pp. 220-227
Open Access
The Effect of Cloud Tracking-Based Integrated Supply Chain Learning Devices on Critical Thinking Skills, Learning Behavior, Student Career Development with Variable Moderation Learning Media
Buyung Adi Dharma, Madziatul Churiyah, I Nyoman Suputra, et al.
Revista de Gestão Social e Ambiental (2024) Vol. 18, Iss. 8, pp. e06196-e06196
Open Access
Buyung Adi Dharma, Madziatul Churiyah, I Nyoman Suputra, et al.
Revista de Gestão Social e Ambiental (2024) Vol. 18, Iss. 8, pp. e06196-e06196
Open Access
NEXUS BETWEEN SERVICE QUALITY & CUSTOMER LOYALTY: MEDIATING ROLE OF CUSTOMER SATISFACTION IN BANKING SECTOR
Shahid Ali Shah, Hazrat Bilal, Ijaz Sanober
Journal of Social Research Development (2024) Vol. 5, Iss. 1, pp. 37-46
Open Access
Shahid Ali Shah, Hazrat Bilal, Ijaz Sanober
Journal of Social Research Development (2024) Vol. 5, Iss. 1, pp. 37-46
Open Access
The effect of service quality on customer loyalty through satisfaction and trust as mediators (survey of nail art brand customers "it's rare" Yogyakarta)
Dian Agustina Saputri, Yuni Istanto, Wisnalmawati Wisnalmawati
World Journal of Advanced Research and Reviews (2024) Vol. 22, Iss. 2, pp. 2138-2151
Open Access
Dian Agustina Saputri, Yuni Istanto, Wisnalmawati Wisnalmawati
World Journal of Advanced Research and Reviews (2024) Vol. 22, Iss. 2, pp. 2138-2151
Open Access