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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Deriving customer preferences for hotels based on aspect-level sentiment analysis of online reviews
Jing Zhang, Xingchen Lu, Dian Liu
Electronic Commerce Research and Applications (2021) Vol. 49, pp. 101094-101094
Closed Access | Times Cited: 52

Showing 1-25 of 52 citing articles:

Customer preference identification from hotel online reviews: A neural network based fine-grained sentiment analysis
Yiwen Bian, Rongsheng Ye, Jing Zhang, et al.
Computers & Industrial Engineering (2022) Vol. 172, pp. 108648-108648
Closed Access | Times Cited: 51
Sentiment analysis of hotel online reviews using the BERT model and ERNIE model—Data from China
Wen Yu, Yezhang Liang, Xinhua Zhu
PLoS ONE (2023) Vol. 18, Iss. 3, pp. e0275382-e0275382
Open Access | Times Cited: 30
Service quality evaluation and service improvement using online reviews: A framework combining deep learning with a hierarchical service quality model
Xinxin Liu, Zhen-Yu Chen
Electronic Commerce Research and Applications (2022) Vol. 54, pp. 101174-101174
Closed Access | Times Cited: 36
A novel data-driven weighted sentiment analysis based on information entropy for perceived satisfaction
Zheng Wang, Lun Wang, Ying Ji, et al.
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103038-103038
Closed Access | Times Cited: 31
Classifying travellers’ requirements from online reviews: an improved Kano model
Meng Zhao, Mengjiao Liu, Chang Xu, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 1, pp. 91-112
Closed Access | Times Cited: 18
Cognitive-Inspired Deep Learning Models for Aspect-Based Sentiment Analysis: A Retrospective Overview and Bibliometric Analysis
Xieling Chen, Haoran Xie, S. Joe Qin, et al.
Cognitive Computation (2024) Vol. 16, Iss. 6, pp. 3518-3556
Open Access | Times Cited: 5
Product innovation capability and distinctive value positioning drivers for marketing performance: a service-dominant logic perspective
Siti Zuhroh, Gilang Puspita Rini
International Journal of Innovation Science (2024)
Closed Access | Times Cited: 4
Aspect-based sentiment classification of user reviews to understand customer satisfaction of e-commerce platforms
Laleh Davoodi, J́ozsef Mezei, Markku Heikkilä
Electronic Commerce Research (2025)
Open Access
Maze of conveniences: re-examining hotel reviews and social media data
Jiyao Xun, Yicheng Wang, Woon Kian Chong, et al.
Industrial Management & Data Systems (2025)
Closed Access
Categorizing affective response of customer with novel explainable clustering algorithm: The case study of Amazon reviews
Wonjoon Kim, Keonwoo Nam, Youngdoo Son
Electronic Commerce Research and Applications (2023) Vol. 58, pp. 101250-101250
Closed Access | Times Cited: 10
Consumer preference analysis: Diverse preference learning with online ratings
Peijia Ren, Xiaodan Liu, Weiguo Zhang
Omega (2023) Vol. 125, pp. 103019-103019
Closed Access | Times Cited: 10
Selection and visiting sequence of daily attractions: Multi-day travel itinerary recommendation based on multi-source online data
Bo Xu, X. Li, Zhi‐Ping Fan
Expert Systems with Applications (2024) Vol. 250, pp. 123895-123895
Closed Access | Times Cited: 3
Enhancing Restaurant Management through Aspect-Based Sentiment Analysis and NLP Techniques
Paulo Carrasco, Sandra Dias
Procedia Computer Science (2024) Vol. 237, pp. 129-137
Closed Access | Times Cited: 3
POS-ATAEPE-BiLSTM: an aspect-based sentiment analysis algorithm considering part-of-speech embedding
Qizhi Zhao, Zan Mo, Mengting Fan
Applied Intelligence (2023) Vol. 53, Iss. 22, pp. 27440-27458
Closed Access | Times Cited: 8
Emerging technologies in e-commerce operations and supply chain management
Bin Shen, Ciwei Dong, Xun Tong, et al.
Electronic Commerce Research and Applications (2022) Vol. 55, pp. 101203-101203
Open Access | Times Cited: 12
Product design opportunity identification through mining the critical minority of customer online reviews
Yupeng Li, Yanan Dong, Yu Wang, et al.
Electronic Commerce Research (2023)
Closed Access | Times Cited: 6
Vader Lexicon and Support Vector Machine Algorithm to Detect Customer Sentiment Orientation
Vivine Nurcahyawati, Zuriani Mustaffa
Journal of Information Systems Engineering and Business Intelligence (2023) Vol. 9, Iss. 1, pp. 108-118
Open Access | Times Cited: 6
Rating deviation and manipulated reviews on the Internet—A multi-method study
Yukuan Xu, Xu Xin
Information & Management (2023) Vol. 60, Iss. 6, pp. 103829-103829
Closed Access | Times Cited: 6
PRUS: Product Recommender System Based on User Specifications and Customers Reviews
Naveed Hussain, Hamid Turab Mirza, Faiza Iqbal, et al.
IEEE Access (2023) Vol. 11, pp. 81289-81297
Open Access | Times Cited: 6
Online review analysis-based multi-criteria decision-making for evaluating patient satisfaction: A case study of the Haodf website
Zi‐yu Chen, Fei Xiao, Yi-ting Wang, et al.
Journal of the Operational Research Society (2023) Vol. 75, Iss. 5, pp. 841-859
Closed Access | Times Cited: 4
Transforming Customer Digital Footprints into Decision Enablers in Hospitality
Achini Adikari, Su Nguyen, Rashmika Nawaratne, et al.
Applied Sciences (2024) Vol. 14, Iss. 7, pp. 3114-3114
Open Access | Times Cited: 1
Visual information and appearance: The impact of visual attributes of user-generated photos on review helpfulness
Lijuan Luo, Ling Liu, Yujie Zheng, et al.
Telematics and Informatics (2024) Vol. 92, pp. 102164-102164
Closed Access | Times Cited: 1
Knowledge extraction by integrating emojis with text from online reviews
Kuo-Yi Lin, Xiaoyang Kan, Meilian Liu
Journal of Knowledge Management (2024) Vol. 28, Iss. 9, pp. 2712-2728
Closed Access | Times Cited: 1
Features of disposable e‐cigarettes and their association with pricing and consumer preference: Evidence from web data of US online stores
Shaoying Ma, Sooa Ahn, Aadeeba Kaareen, et al.
Addiction (2024)
Open Access | Times Cited: 1
Research on electronic word-of-mouth for product and service quality improvement: bibliometric analysis and future directions
Yajun Wang, Xinyu Meng, Chang Xu, et al.
International Journal of Intelligent Computing and Cybernetics (2022) Vol. 16, Iss. 1, pp. 68-98
Closed Access | Times Cited: 5
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