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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Analytics-driven complaint prioritisation via deep learning and multicriteria decision-making
Carla Vairetti, Ignacio Aránguiz, Sebastián Maldonado, et al.
European Journal of Operational Research (2023) Vol. 312, Iss. 3, pp. 1108-1118
Closed Access | Times Cited: 15

Showing 15 citing articles:

Modern computing: Vision and challenges
Sukhpal Singh Gill, Huaming Wu, Panos Patros, et al.
Telematics and Informatics Reports (2024) Vol. 13, pp. 100116-100116
Open Access | Times Cited: 66
A Review on Machine Learning Methods for Customer Churn Prediction and Recommendations for Business Practitioners
Awais Manzoor, M. Atif Qureshi, Etain Kidney, et al.
IEEE Access (2024) Vol. 12, pp. 70434-70463
Closed Access | Times Cited: 16
Industry-sensitive language modeling for business
Philipp Borchert, Kristof Coussement, Jochen De Weerdt, et al.
European Journal of Operational Research (2024) Vol. 315, Iss. 2, pp. 691-702
Open Access | Times Cited: 5
Achieving win–win situation: strategy decisions on hotel CO2 emission reduction with customer involvement
Yaqin Lin, Chun‐Hung Chiu, Xingcheng Guo
Annals of Operations Research (2025)
Closed Access
Think Before You Classify: The Rise of Reasoning Large Language Models for Consumer Complaint Detection and Classification
Konstantinos I. Roumeliotis, Nikolaos D. Tselikas, Dimitrios Κ. Nasiopoulos
Electronics (2025) Vol. 14, Iss. 6, pp. 1070-1070
Open Access
The Value of Complaints: Churn Prediction in a Major Residential Internet Service Provider Using Textual Data
Wadham Bottacin, Vitor Fontana Zanotelli, Matheus S. De Martin, et al.
Lecture notes on data engineering and communications technologies (2025), pp. 403-414
Closed Access
How does the perception of informal green spaces in urban villages influence residents’ complaint Sentiments? a Machine learning analysis of Fuzhou City, China
Zhengyan Chen, Honghui Yang, Peijin Ye, et al.
Ecological Indicators (2024) Vol. 166, pp. 112376-112376
Open Access | Times Cited: 3
From online reviews to smartwatch recommendation: An integrated aspect-based sentiment analysis framework
Rajeev Kumar Ray, A.R. Singh
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104059-104059
Closed Access | Times Cited: 3
The power of satellite imagery in credit scoring: a spatial analysis of rural loans
M. Leng, Zhiyong Li, Wenhan Dai, et al.
Annals of Operations Research (2024)
Closed Access | Times Cited: 1
Evrişimsel Sinir Ağları Tabanlı Derin Öğrenme Yöntemiyle Müşteri Şikayetlerinin Sınıflandırılması
Murat Fatih TUNA, Yasin Görmez
Bingöl Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi (2024) Vol. 8, Iss. 1, pp. 31-46
Open Access | Times Cited: 1
An algorithmic approach to identification of gray areas: Analysis of sleep scoring expert ensemble non agreement areas using a multinomial mixture model
Gabriel Jouan, Erna Sif Arnardóttir, Anna Sigríður Íslind, et al.
European Journal of Operational Research (2023) Vol. 317, Iss. 2, pp. 352-365
Closed Access | Times Cited: 2
They forgot me! The exclusionary effects among complaining consumers when others receive a response
Zhiying Ben, Paurav Shukla
Psychology and Marketing (2024) Vol. 41, Iss. 11, pp. 2741-2756
Open Access
A Novel Approach to Customer Churn Prediction in Telecom
A. Senthilselvi, V Kanishk, K Vineesh, et al.
2022 International Conference on Advances in Computing, Communication and Applied Informatics (ACCAI) (2024), pp. 1-7
Closed Access
Online Handwritten Chinese Character Recognition and Real-Time Error Correction Based on Deep Learning and Intelligent System
Yun Lai
(2024), pp. 1-6
Closed Access
Enhancing environmental governance: A text-based artificial intelligence approach for project evaluation involvement
Alonso Leal, Sebastián Maldonado, José Martínez, et al.
Environmental Impact Assessment Review (2024) Vol. 110, pp. 107707-107707
Closed Access
Complaint Analysis in Digital Banks: Topic Modeling Based on Large Language Model
Pedro C. Menezes, Fabrício A. do Carmo, Ricardo Marcondes Marcacini, et al.
(2024), pp. 942-953
Closed Access
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