OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Emotional expressions of care and concern by customer service chatbots: Improved customer attitudes despite perceived inauthenticity
Junbo Zhang, Jiandong Lu, Xiaolei Wang, et al.
Decision Support Systems (2024) Vol. 186, pp. 114314-114314
Closed Access | Times Cited: 1
Junbo Zhang, Jiandong Lu, Xiaolei Wang, et al.
Decision Support Systems (2024) Vol. 186, pp. 114314-114314
Closed Access | Times Cited: 1
Showing 1 citing articles:
Empowering Users with Conversational Ai Technologies: The Role of Emotional Support and Resistance in Healthcare Chatbots
Yuanyuan Lai, Panos Panagiotopoulos, Eleni Lioliou
(2025)
Closed Access
Yuanyuan Lai, Panos Panagiotopoulos, Eleni Lioliou
(2025)
Closed Access
