OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification
Andreas Janson
Computers in Human Behavior (2023) Vol. 149, pp. 107954-107954
Open Access | Times Cited: 30

Showing 1-25 of 30 citing articles:

AI literacy and its implications for prompt engineering strategies
Nils Knoth, Antonia Tolzin, Andreas Janson, et al.
Computers and Education Artificial Intelligence (2024) Vol. 6, pp. 100225-100225
Open Access | Times Cited: 46

Digital human calls you dear: How do customers respond to virtual streamers’ social-oriented language in e-commerce livestreaming? A stereotyping perspective
Ruiqi Yao, Guijie Qi, Zhiqiang Wu, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103872-103872
Closed Access | Times Cited: 15

Anthropomorphism in artificial intelligence: a game-changer for brand marketing
Sofia Gomes, Jo�ão M. Lopes, Elisabete Nogueira
Future Business Journal (2025) Vol. 11, Iss. 1
Open Access

Synthetic users: insights from designers’ interactions with persona-based chatbots
Heng Gu, Senthil Chandrasegaran, Peter Lloyd
Artificial intelligence for engineering design analysis and manufacturing (2025) Vol. 39
Closed Access

How Do Users Adopt AI-Generated Content (AIGC)? An Exploration of Content Cues and Interactive Cues
Chenxi Li, Yixun Lin, Rui Chen, et al.
Technology in Society (2025), pp. 102830-102830
Closed Access

Dare to blow the whistle? The role of cute avatars in a university’s whistleblowing system
Lucky Lhaura Van FC, Afred Suci, Sarjon Defit, et al.
Computers in Human Behavior (2025), pp. 108567-108567
Closed Access

Placebo or Assistant? Generative AI Between Externalization and Anthropomorphization
Alexander Skulmowski
Educational Psychology Review (2024) Vol. 36, Iss. 2
Open Access | Times Cited: 3

Driving Factors of Generative AI Adoption in New Product Development Teams from a UTAUT Perspective
Yan Xia, Yue Chen
International Journal of Human-Computer Interaction (2024), pp. 1-22
Closed Access | Times Cited: 3

The golden zone of AI’s emotional expression in frontline chatbot service failures
Qian Chen, Yeming Gong, Yaobin Lu, et al.
Internet Research (2024)
Closed Access | Times Cited: 1

Expectancy Violations and Discontinuance Behavior in Live-Streaming Commerce: Exploring Human Interactions with Virtual Streamers
Yanhong Chen, Xiangxia Li
Behavioral Sciences (2024) Vol. 14, Iss. 10, pp. 920-920
Open Access | Times Cited: 1

Evolving Conversations: A Review of Chatbots and Implications in Natural Language Processing for Cultural Heritage Ecosystems
Tri Lathif Mardi Suryanto, Aji Prasetya Wibawa, Hariyono Hariyono, et al.
International Journal of Robotics and Control Systems (2023) Vol. 3, Iss. 4, pp. 955-1006
Open Access | Times Cited: 4

Anthropomorphic last-mile robots and consumer intention: An empirical test under a theoretical framework
Shibo Xu, X Zhang, R Kim, et al.
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104028-104028
Closed Access

Examining chatbot usage intention in a service encounter: Role of task complexity, communication style, and brand personality
Zara Murtaza, Isha Sharma, Pilar Carbonell
Technological Forecasting and Social Change (2024) Vol. 209, pp. 123806-123806
Open Access

Can cuteness soften my anxiety? The impact of conversational styles of service robots on consumer service acceptance
Juanjuan Yan, Biao Luo, Tanruiling Zhang
International Journal of Contemporary Hospitality Management (2024)
Closed Access

Customer trust and willingness to use shopping assistant humanoid chatbot
Youhua Wang, Muhammad Mohsin, Khalid Jamil
Service Industries Journal (2024), pp. 1-25
Closed Access

Trust through words: The systemize-empathize-effect of language in task-oriented conversational agents
Sabine Brunswicker, Yifan Zhang, Christopher Rashidian, et al.
Computers in Human Behavior (2024), pp. 108516-108516
Closed Access

Uncovering personalized L2 motivation and self-regulation in ChatGPT-assisted language learning: A hybrid PLS-SEM-ANN approach
Amir Reza Rahimi, Mahshad Sheyhkholeslami, Ali Mahmoudi Pour
Computers in Human Behavior Reports (2024) Vol. 17, pp. 100539-100539
Closed Access

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