OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
The effect of conversational agent skill on user behavior during deception
Ryan M. Schuetzler, G. Mark Grimes, Justin Scott Giboney
Computers in Human Behavior (2019) Vol. 97, pp. 250-259
Open Access | Times Cited: 83
Ryan M. Schuetzler, G. Mark Grimes, Justin Scott Giboney
Computers in Human Behavior (2019) Vol. 97, pp. 250-259
Open Access | Times Cited: 83
Showing 1-25 of 83 citing articles:
Chatbots: History, technology, and applications
Eleni Adamopoulou, Lefteris Moussiades
Machine Learning with Applications (2020) Vol. 2, pp. 100006-100006
Open Access | Times Cited: 733
Eleni Adamopoulou, Lefteris Moussiades
Machine Learning with Applications (2020) Vol. 2, pp. 100006-100006
Open Access | Times Cited: 733
The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots
Amon Rapp, Lorenzo Curti, Arianna Boldi
International Journal of Human-Computer Studies (2021) Vol. 151, pp. 102630-102630
Open Access | Times Cited: 396
Amon Rapp, Lorenzo Curti, Arianna Boldi
International Journal of Human-Computer Studies (2021) Vol. 151, pp. 102630-102630
Open Access | Times Cited: 396
Rediscovering the use of chatbots in education: A systematic literature review
José Quiroga Pérez, Τhanasis Daradoumis, Joan Manuel Marquès Puig
Computer Applications in Engineering Education (2020) Vol. 28, Iss. 6, pp. 1549-1565
Closed Access | Times Cited: 304
José Quiroga Pérez, Τhanasis Daradoumis, Joan Manuel Marquès Puig
Computer Applications in Engineering Education (2020) Vol. 28, Iss. 6, pp. 1549-1565
Closed Access | Times Cited: 304
The impact of chatbot conversational skill on engagement and perceived humanness
Ryan M. Schuetzler, G. Mark Grimes, Justin Scott Giboney
Journal of Management Information Systems (2020) Vol. 37, Iss. 3, pp. 875-900
Closed Access | Times Cited: 201
Ryan M. Schuetzler, G. Mark Grimes, Justin Scott Giboney
Journal of Management Information Systems (2020) Vol. 37, Iss. 3, pp. 875-900
Closed Access | Times Cited: 201
AI-powered chatbot communication with customers: Dialogic interactions, satisfaction, engagement, and customer behavior
Hua Jiang, Yang Cheng, Jeongwon Yang, et al.
Computers in Human Behavior (2022) Vol. 134, pp. 107329-107329
Closed Access | Times Cited: 156
Hua Jiang, Yang Cheng, Jeongwon Yang, et al.
Computers in Human Behavior (2022) Vol. 134, pp. 107329-107329
Closed Access | Times Cited: 156
Human-Computer Interaction in Customer Service: The Experience with AI Chatbots—A Systematic Literature Review
Luminiţa Nicolescu, Monica Teodora Tudorache
Electronics (2022) Vol. 11, Iss. 10, pp. 1579-1579
Open Access | Times Cited: 141
Luminiţa Nicolescu, Monica Teodora Tudorache
Electronics (2022) Vol. 11, Iss. 10, pp. 1579-1579
Open Access | Times Cited: 141
Artificial intelligence empowered conversational agents: A systematic literature review and research agenda
Marcello M. Mariani, Novin Hashemi, Jochen Wirtz
Journal of Business Research (2023) Vol. 161, pp. 113838-113838
Open Access | Times Cited: 140
Marcello M. Mariani, Novin Hashemi, Jochen Wirtz
Journal of Business Research (2023) Vol. 161, pp. 113838-113838
Open Access | Times Cited: 140
To Be or Not to Be …Human? Theorizing the Role of Human-Like Competencies in Conversational Artificial Intelligence Agents
Shalini Chandra, Anuragini Shirish, Shirish C. Srivastava
Journal of Management Information Systems (2022) Vol. 39, Iss. 4, pp. 969-1005
Closed Access | Times Cited: 111
Shalini Chandra, Anuragini Shirish, Shirish C. Srivastava
Journal of Management Information Systems (2022) Vol. 39, Iss. 4, pp. 969-1005
Closed Access | Times Cited: 111
Patient Consent and The Right to Notice and Explanation of AI Systems Used in Health Care
Meghan E. Hurley, Benjamin Lang, Kristin M. Kostick, et al.
The American Journal of Bioethics (2024), pp. 1-13
Closed Access | Times Cited: 22
Meghan E. Hurley, Benjamin Lang, Kristin M. Kostick, et al.
The American Journal of Bioethics (2024), pp. 1-13
Closed Access | Times Cited: 22
Assessing long-term user experience on a mobile health application through an in-app embedded conversation-based questionnaire
Daiana Biduski, Ericles Andrei Bellei, João Pedro Mazuco Rodriguez, et al.
Computers in Human Behavior (2019) Vol. 104, pp. 106169-106169
Closed Access | Times Cited: 121
Daiana Biduski, Ericles Andrei Bellei, João Pedro Mazuco Rodriguez, et al.
Computers in Human Behavior (2019) Vol. 104, pp. 106169-106169
Closed Access | Times Cited: 121
Alexa, Can I Trust You? Exploring Consumer Paths to Trust in Smart Voice-Interaction Technologies
Jonas Foehr, Claas Christian Germelmann
Journal of the Association for Consumer Research (2019) Vol. 5, Iss. 2, pp. 181-205
Closed Access | Times Cited: 98
Jonas Foehr, Claas Christian Germelmann
Journal of the Association for Consumer Research (2019) Vol. 5, Iss. 2, pp. 181-205
Closed Access | Times Cited: 98
Mental models and expectation violations in conversational AI interactions
G. Mark Grimes, Ryan M. Schuetzler, Justin Scott Giboney
Decision Support Systems (2021) Vol. 144, pp. 113515-113515
Closed Access | Times Cited: 81
G. Mark Grimes, Ryan M. Schuetzler, Justin Scott Giboney
Decision Support Systems (2021) Vol. 144, pp. 113515-113515
Closed Access | Times Cited: 81
Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future
Edona Elshan, Naim Zierau, Christian Engel, et al.
Information Systems Frontiers (2022) Vol. 24, Iss. 3, pp. 699-730
Open Access | Times Cited: 44
Edona Elshan, Naim Zierau, Christian Engel, et al.
Information Systems Frontiers (2022) Vol. 24, Iss. 3, pp. 699-730
Open Access | Times Cited: 44
Opposing Effects of Response Time in Human–Chatbot Interaction
Ulrich Gnewuch, Stefan Morana, Marc T. P. Adam, et al.
Business & Information Systems Engineering (2022) Vol. 64, Iss. 6, pp. 773-791
Open Access | Times Cited: 37
Ulrich Gnewuch, Stefan Morana, Marc T. P. Adam, et al.
Business & Information Systems Engineering (2022) Vol. 64, Iss. 6, pp. 773-791
Open Access | Times Cited: 37
Anthropomorphism in Artificial Intelligence: A Review of Empirical Work Across Domains and Insights for Future Research
Ertuğrul Uysal, Sascha Alavi, Valéry Bezençon
Review of marketing research (2023), pp. 273-308
Closed Access | Times Cited: 16
Ertuğrul Uysal, Sascha Alavi, Valéry Bezençon
Review of marketing research (2023), pp. 273-308
Closed Access | Times Cited: 16
Chatbot interactions: How consumption values and disruptive situations influence customers' willingness to interact
Marco Meier, Christian Maier, Jason Bennett Thatcher, et al.
Information Systems Journal (2024) Vol. 34, Iss. 5, pp. 1579-1625
Open Access | Times Cited: 6
Marco Meier, Christian Maier, Jason Bennett Thatcher, et al.
Information Systems Journal (2024) Vol. 34, Iss. 5, pp. 1579-1625
Open Access | Times Cited: 6
Browsing with Alexa: Interrogating the impact of voice assistants as web interfaces
Simone Natale, Henry Cooke
Media Culture & Society (2020) Vol. 43, Iss. 6, pp. 1000-1016
Open Access | Times Cited: 48
Simone Natale, Henry Cooke
Media Culture & Society (2020) Vol. 43, Iss. 6, pp. 1000-1016
Open Access | Times Cited: 48
Understanding the impact of control levels over emotion-aware chatbots
Ivo Benke, Ulrich Gnewuch, Alexander Maedche
Computers in Human Behavior (2021) Vol. 129, pp. 107122-107122
Closed Access | Times Cited: 39
Ivo Benke, Ulrich Gnewuch, Alexander Maedche
Computers in Human Behavior (2021) Vol. 129, pp. 107122-107122
Closed Access | Times Cited: 39
Effect of AI Chatbot’s Interactivity on Consumers’ Negative Word-of-Mouth Intention: Mediating Role of Perceived Empathy and Anger
Myungok Chris Yim
International Journal of Human-Computer Interaction (2023) Vol. 40, Iss. 18, pp. 5415-5430
Closed Access | Times Cited: 13
Myungok Chris Yim
International Journal of Human-Computer Interaction (2023) Vol. 40, Iss. 18, pp. 5415-5430
Closed Access | Times Cited: 13
The effects of response time on older and young adults’ interaction experience with Chatbot
Ya‐Ling Wang, Chi-Wen Lo
BMC Psychology (2025) Vol. 13, Iss. 1
Open Access
Ya‐Ling Wang, Chi-Wen Lo
BMC Psychology (2025) Vol. 13, Iss. 1
Open Access
Human–chatbot communication: a systematic review of psychologic studies
Antonina Rafikova, А. Н. Воронин
AI & Society (2025)
Closed Access
Antonina Rafikova, А. Н. Воронин
AI & Society (2025)
Closed Access
Racial mirroring effects on human-agent interaction in psychotherapeutic conversations
Yuting Liao, Jiangen He
(2020)
Closed Access | Times Cited: 32
Yuting Liao, Jiangen He
(2020)
Closed Access | Times Cited: 32
How Do People Ascribe Humanness to Chatbots? An Analysis of Real-World Human-Agent Interactions and a Theoretical Model of Humanness
Amon Rapp, Arianna Boldi, Lorenzo Curti, et al.
International Journal of Human-Computer Interaction (2023), pp. 1-24
Closed Access | Times Cited: 10
Amon Rapp, Arianna Boldi, Lorenzo Curti, et al.
International Journal of Human-Computer Interaction (2023), pp. 1-24
Closed Access | Times Cited: 10
aiWOM: Artificial Intelligence Word-of-Mouth. Conceptualizing Consumer-to-AI Communication
Vito Tassiello, Cesare Amatulli, Jack S. Tillotson, et al.
International Journal of Human-Computer Interaction (2024), pp. 1-13
Open Access | Times Cited: 3
Vito Tassiello, Cesare Amatulli, Jack S. Tillotson, et al.
International Journal of Human-Computer Interaction (2024), pp. 1-13
Open Access | Times Cited: 3
