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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Customer incivility as an identity threat for frontline employees: The mitigating role of organizational rewards
Achilleas Boukis, Christos Koritos, Avraam Papastathopoulos, et al.
Annals of Tourism Research (2023) Vol. 100, pp. 103555-103555
Open Access | Times Cited: 14

Showing 14 citing articles:

The effect of customer incivility on employees' turnover intention in hospitality industry: A chain mediating effect of emotional exhaustion and job satisfaction
Bo Pu, Wenyuan Sang, Siyu Ji, et al.
International Journal of Hospitality Management (2023) Vol. 118, pp. 103665-103665
Closed Access | Times Cited: 30
Incivility meets remote work: A typology of cyber incivility behaviors
Edwin N. Torres, Brianna Morman, Trishna G. Mistry
International Journal of Hospitality Management (2024) Vol. 118, pp. 103689-103689
Closed Access | Times Cited: 6
What do they think of us? Effects of negative meta-stereotypes on hotel employees in China
Yuchen Xu, Catherine Cheung, Seongseop Kim, et al.
Tourism Management (2024) Vol. 104, pp. 104936-104936
Closed Access | Times Cited: 6
Value co-destruction behavior in peer-to-peer accommodation: evidence of dark triad, moral disengagement, and host incivility
Muhammad Vasil, Prasanta Kr Chopdar, Sitanshu Sekhar Das, et al.
Journal of Hospitality Marketing & Management (2025), pp. 1-27
Closed Access
No man is an island: Will service robots reduce employee loneliness?
Xin Liu, Zhibin Lin, Shujie Fang, et al.
Tourism Management (2025) Vol. 109, pp. 105151-105151
Closed Access
Global patterns in workplace incivility research: a bibliometric analysis
Madhu Verma, Priyanka Yadav
Global Knowledge Memory and Communication (2025)
Closed Access
Turizm Çalışanlarının Maruz Kaldığı Kötü Davranışlar Üzerine Bir Bibliyometrik Haritalama
Rümeysa Unat, Arzu Toker
Güncel Turizm Araştırmaları Dergisi (2025) Vol. 9, Iss. 1, pp. 80-108
Open Access
Bibliometric Analysis: Rewards using the Scopus Database
Aisya Safira Ramadhina, Nurul Asfiah, Siti Nurhasanah, et al.
International Research Journal of Management IT and Social Sciences (2024) Vol. 11, Iss. 2, pp. 75-88
Open Access | Times Cited: 1
“Give me an upgrade or I will give you a bad review!” Investigating customer threats in the hospitality industry
Achilleas Boukis, Lloyd C. Harris, Christos Koritos
Tourism Management (2024) Vol. 104, pp. 104927-104927
Open Access | Times Cited: 1
The effect of tokenized rewards on customer loyalty programs
Achilleas Boukis
Annals of Tourism Research (2024) Vol. 109, pp. 103851-103851
Open Access | Times Cited: 1
Incivility and engagement: the role of emotional exhaustion and psychological capital in service organizations
Stephen Tetteh
The Learning Organization (2024) Vol. 31, Iss. 6, pp. 919-939
Closed Access
Customer mistreatment and employees’ coping strategies: A Meta-SEM analysis
Yu Ma, Pei Liu, Xinru An, et al.
Tourism Management (2024) Vol. 106, pp. 105023-105023
Closed Access
Online customer-to-customer (C2C) incivility: impacts of managerial responses in digital customer service settings
Wei Wei
International Hospitality Review (2024)
Open Access
Service employees’ workplace incivility and career regret: Mediation of organizational dehumanization and moderation of psychological safety
Gyeongpyo Shin, Won‐Moo Hur, Yuhyung Shin
Journal of Retailing and Consumer Services (2024) Vol. 84, pp. 104192-104192
Closed Access
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