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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Humanoid versus non-humanoid robots: How mortality salience shapes preference for robot services under the COVID-19 pandemic?
Xing Liu, Lisa C. Wan, Xiao Yi
Annals of Tourism Research (2022) Vol. 94, pp. 103383-103383
Closed Access | Times Cited: 49

Showing 1-25 of 49 citing articles:

Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions
Junbo Zhang, Qi Chen, Jiandong Lu, et al.
Tourism Management (2023) Vol. 100, pp. 104835-104835
Closed Access | Times Cited: 77
How to increase consumer intention to use Chatbots? An empirical analysis of hedonic and utilitarian motivations on social presence and the moderating effects of fear across generations
Cong-Minh Dinh, Sung-Jun Park
Electronic Commerce Research (2023)
Open Access | Times Cited: 48
Are consumers more attracted to restaurants featuring humanoid or non-humanoid service robots?
Huiling Huang, Stephanie Q. Liu
International Journal of Hospitality Management (2022) Vol. 107, pp. 103310-103310
Closed Access | Times Cited: 47
How does work autonomy in human-robot collaboration affect hotel employees’ work and health outcomes? Role of job insecurity and person-job fit
Jiamin Li, Ruo-Xi Zhang, Tung‐Ju Wu, et al.
International Journal of Hospitality Management (2023) Vol. 117, pp. 103654-103654
Closed Access | Times Cited: 40
Effects of robots’ appearance on guest service experiences
Hülya Bakırtaş, Senem Hazel Baser
Journal of Hospitality Marketing & Management (2024) Vol. 33, Iss. 6, pp. 831-866
Closed Access | Times Cited: 10
Generative AI inspiration and hotel recommendation acceptance: Does anxiety over lack of transparency matter?
GuoQiong Ivanka Huang, IpKin Anthony Wong, Chen Zhang, et al.
International Journal of Hospitality Management (2025) Vol. 126, pp. 104112-104112
Closed Access | Times Cited: 1
The mechanism of value cocreation in robotic services: customer inspiration from robotic service novelty
Lishan Xie, Xin Liu, Dongmei Li
Journal of Hospitality Marketing & Management (2022) Vol. 31, Iss. 8, pp. 962-983
Closed Access | Times Cited: 30
Robotic employees vs. human employees: Customers’ perceived authenticity at casual dining restaurants
Hanqun Song, Yao‐Chin Wang, Huijun Yang, et al.
International Journal of Hospitality Management (2022) Vol. 106, pp. 103301-103301
Open Access | Times Cited: 28
Relaxing or challenging? How social crowding influences the effectiveness of activity-based destination advertising
Nan Xue, Xing Liu, Lisa C. Wan, et al.
Tourism Management (2023) Vol. 100, pp. 104839-104839
Closed Access | Times Cited: 21
Customer experiences with service robots in hotels: a review and research agenda
Nripendra P. Rana, Nusaiba Begum, Mohd. Nishat Faisal, et al.
Journal of Hospitality Marketing & Management (2024), pp. 1-30
Open Access | Times Cited: 7
Service robots and perceived discrimination in tourism and hospitality
Faruk Seyitoğlu, Stanislav Ivanov
Tourism Management (2022) Vol. 96, pp. 104710-104710
Closed Access | Times Cited: 26
Social robots: Partner or intruder in the home? The roles of self-construal, social support, and relationship intrusion in consumer preference
Yaping Chang, Yajie Gao, Donghong Zhu, et al.
Technological Forecasting and Social Change (2023) Vol. 197, pp. 122914-122914
Closed Access | Times Cited: 15
Narrative or non-narrative? The effects of short video content structure on mental simulation and resort brand attitude
Xin Wang, Ivan Ka Wai Lai, Yan Lu, et al.
Journal of Hospitality Marketing & Management (2023) Vol. 32, Iss. 5, pp. 593-614
Closed Access | Times Cited: 13
Unintended indulgence in robotic service encounters
Sungwoo Choi, Lisa C. Wan, Anna S. Mattila
Annals of Tourism Research (2024) Vol. 106, pp. 103768-103768
Closed Access | Times Cited: 5
How museum posters arouse curiosity and impulse to visit among young visitors: interactive effect of visual appeal and textual introduction
Yu Pan, Ivan Ka Wai Lai, Jose Weng Chou Wong
Asia Pacific Journal of Tourism Research (2025), pp. 1-16
Closed Access
I am not like them: A terror management theory perspective on the consumer separation tendency of pet profile images
Yongdan Liu, Matthew Tingchi Liu, Yutong Ma
Journal of Retailing and Consumer Services (2025) Vol. 85, pp. 104239-104239
Closed Access
The interaction effects of mortality salience and power distance belief on luxury hotel booking intention
Qianqian Su, Fangxuan Li
Journal of Hospitality and Tourism Management (2025) Vol. 63, pp. 90-97
Closed Access
Does mortality salience produce positive effects on hotel employee behaviors? A temporal distance perspective
Jiangchi Zhang, Chaowu Xie, Wanting Li, et al.
Tourism Management (2025) Vol. 110, pp. 105193-105193
Closed Access
When humble AI meets narcissistic customers: A terror management perspective
Jing Liu, Fu‐Chieh Hsu, Jing Yu, et al.
International Journal of Information Management (2025) Vol. 83, pp. 102904-102904
Closed Access
Call it robot: anthropomorphic framing and failure of self-service technologies
Ada Maria Barone, Emanuela Stagno, Carmela Donato
Journal of Services Marketing (2023) Vol. 38, Iss. 3, pp. 272-287
Open Access | Times Cited: 11
Robots or humans: Who is more effective in promoting hospitality services?
Zhang Hai-lin, Shangzhi Qiu, Xin Wang, et al.
International Journal of Hospitality Management (2024) Vol. 119, pp. 103728-103728
Closed Access | Times Cited: 3
Cognitive–analytical and emotional–social tasks achievement of service robots through human–robot interaction
Sunny Sun, Huiyue Ye, Rob Law
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 3
A Review of Robotic Applications in Hospitality and Tourism Research
Huiyue Ye, Sunny Sun, Rob Law
Sustainability (2022) Vol. 14, Iss. 17, pp. 10827-10827
Open Access | Times Cited: 15
Hotel services in the digital age: Heterogeneity in guests’ contactless technology acceptance
Richard T.R. Qiu, Jinah Park, Fei Hao, et al.
Journal of Hospitality Marketing & Management (2023) Vol. 33, Iss. 1, pp. 33-56
Closed Access | Times Cited: 8
If museum treasures could talk: How anthropomorphism increases favorable visitor responses
Yuan Li, Lisa C. Wan, Xiaoyan Luo, et al.
Annals of Tourism Research (2023) Vol. 99, pp. 103540-103540
Closed Access | Times Cited: 7
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