
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Toward Automated Support of Complaint Handling Processes: An Application in the Medical Technology Industry
Philip Hake, Jana-Rebecca Rehse, Peter Fettke
Journal on Data Semantics (2021) Vol. 10, Iss. 1-2, pp. 41-56
Open Access | Times Cited: 4
Philip Hake, Jana-Rebecca Rehse, Peter Fettke
Journal on Data Semantics (2021) Vol. 10, Iss. 1-2, pp. 41-56
Open Access | Times Cited: 4
Showing 4 citing articles:
Automated Customer Complaint Processing for Water Utilities Based on Natural Language Processing—Case Study of a Dutch Water Utility
Xin Tian, Ina Vertommen, Lydia Tsiami, et al.
Water (2022) Vol. 14, Iss. 4, pp. 674-674
Open Access | Times Cited: 6
Xin Tian, Ina Vertommen, Lydia Tsiami, et al.
Water (2022) Vol. 14, Iss. 4, pp. 674-674
Open Access | Times Cited: 6
Drug delivery improvements to enable a flexible care setting for monoclonal antibody medications in oncology - Analogue-based decision framework
Beate Bittner
Expert Opinion on Drug Delivery (2023) Vol. 20, Iss. 4, pp. 457-470
Closed Access | Times Cited: 3
Beate Bittner
Expert Opinion on Drug Delivery (2023) Vol. 20, Iss. 4, pp. 457-470
Closed Access | Times Cited: 3
The Role of Effective Complaint Handling For Business Sustainability: A Review Paper
Yehia Helmy, Merna Ashraf, Laila Abdelhamid
International Journal of Global Business and Competitiveness (2023) Vol. 18, Iss. S1, pp. 54-65
Closed Access | Times Cited: 1
Yehia Helmy, Merna Ashraf, Laila Abdelhamid
International Journal of Global Business and Competitiveness (2023) Vol. 18, Iss. S1, pp. 54-65
Closed Access | Times Cited: 1
Cooperation of Human and Active Learning based AI for Fast and Precise Complaint Management
Christoph Hennebold, Mei Xiaodong, Ortwin Mailahn, et al.
2022 IEEE International Conference on Systems, Man, and Cybernetics (SMC) (2022), pp. 282-287
Closed Access | Times Cited: 1
Christoph Hennebold, Mei Xiaodong, Ortwin Mailahn, et al.
2022 IEEE International Conference on Systems, Man, and Cybernetics (SMC) (2022), pp. 282-287
Closed Access | Times Cited: 1