OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Smart services: The move to customer orientation
Rainer Alt, Haluk Demirkan, Jan Fabian Ehmke, et al.
Electronic Markets (2019) Vol. 29, Iss. 1, pp. 1-6
Open Access | Times Cited: 28

Showing 1-25 of 28 citing articles:

Regional Patterns and Drivers of the EU Digital Economy
Monica Răileanu Szeles, Mihaela Simionescu
Social Indicators Research (2020) Vol. 150, Iss. 1, pp. 95-119
Closed Access | Times Cited: 55

Facing the era of smartness: constructing a framework of required technology competencies for hospitality practitioners
Hsuan Hsu, Kuo-feng Tseng
Journal of Hospitality and Tourism Technology (2022) Vol. 13, Iss. 3, pp. 500-526
Closed Access | Times Cited: 29

Collaborative consumption continuance: a mixed-methods analysis of the service quality-loyalty relationship in ride-sharing services
Weng Marc Lim, Gaurav Gupta, Baidyanath Biswas, et al.
Electronic Markets (2021) Vol. 32, Iss. 3, pp. 1463-1484
Closed Access | Times Cited: 39

Improving customer satisfaction in proactive service design
Annette Wenninger, Daniel Rau, Maximilian Röglinger
Electronic Markets (2022) Vol. 32, Iss. 3, pp. 1399-1418
Open Access | Times Cited: 20

Hybrid intelligence in hospitals: towards a research agenda for collaboration
Milad Mirbabaie, Stefan Stieglitz, Nicholas Frick
Electronic Markets (2021)
Open Access | Times Cited: 25

Smart Mobility: Services, Platforms and Ecosystems
Jukka Pulkkinen, Jari Jussila, Atte Partanen, et al.
Technology Innovation Management Review (2019) Vol. 9, Iss. 9, pp. 15-24
Open Access | Times Cited: 20

The Concept of a Smart Action – Results from Analyzing Information Systems Literature
Rocco Xaver Richard Huber, Jannik Lockl, Maximilian Röglinger, et al.
Communications of the Association for Information Systems (2024) Vol. 54, Iss. 1, pp. 180-231
Open Access | Times Cited: 2

Path of Smart Servitization and Transformation in the Textile Industry: A Case Study of Various Regions in China
Shen Lei, Cong Sun, Muhammad Ali
Sustainability (2021) Vol. 13, Iss. 21, pp. 11680-11680
Open Access | Times Cited: 13

Quantitative Modelling of the Value of Data for Manufacturing SMEs in Smart Service Provision
Jürg Meierhofer, Rodolfo Benedech, Lukas Schweiger, et al.
ITM Web of Conferences (2022) Vol. 41, pp. 04001-04001
Open Access | Times Cited: 9

Do smart services promote sustainable green transformation? Evidence from Chinese listed manufacturing enterprises
Yan Chen, Bin Xu, Yuqi Hou
PLoS ONE (2023) Vol. 18, Iss. 4, pp. e0284452-e0284452
Open Access | Times Cited: 4

The Meaning of Solution Space Modelling and Knowledge-Based Product Configurators for Smart Service Systems
Paul Christoph Gembarski
Advances in intelligent systems and computing (2019), pp. 28-37
Closed Access | Times Cited: 10

Die Komposition personennaher Dienstleistungen von morgen
Christoph Lattemann, Susanne Robra-Bissantz, C. Ziegler
HMD Praxis der Wirtschaftsinformatik (2020) Vol. 57, Iss. 4, pp. 639-654
Open Access | Times Cited: 10

A Contextualized Acceptance Model for Proactive Smart Services
Valerie Graf‐Drasch, Maximilian Röglinger, Annette Wenninger, et al.
Schmalenbach Journal of Business Research (2022) Vol. 74, Iss. 3, pp. 345-387
Open Access | Times Cited: 5

Health Information Systems: Past, Present, Future – Revisited
Reinhold Haux
Studies in health technology and informatics (2022)
Open Access | Times Cited: 3

The Impact of Customer-Centric Marketing on The Customers’ Retention in The ‎Egyptian Hotels
Ayda Saber, Sabreen Abd Eljalil, Michael Zaki, et al.
International Journal of Tourism and Hospitality Management (2021) Vol. 4, Iss. 2, pp. 265-302
Open Access | Times Cited: 4

Nachhaltige Wertschöpfung mit Smart Services
Jens Neuhüttler, Lena Ahner, Nicole Gladilov, et al.
Forum Dienstleistungsmanagement (2024), pp. 425-456
Closed Access

Service Recommendations with Deep Learning: A Study on Neural Collaborative Engines
Pasquale De Rosa, Michel Deriaz, Marco De Marco, et al.
Pacific Asia journal of the Association for Information Systems (2022) Vol. 14, pp. 59-70
Open Access | Times Cited: 2

A Configurational Analysis of Smart Product-Service Systems and Value Proposition Types in B2C Industries
Maik Dehnert, Julian Burkle
(2020), pp. 144-153
Closed Access | Times Cited: 2

Wearable Technology in the Perception of Young Consumers
Bogdan Gregor, Emilian Gwiaździński
Marketing of Scientific and Research Organizations (2020) Vol. 36, Iss. 2, pp. 61-76
Open Access | Times Cited: 1

Improvement of Microblog Recommendation System Based on Interaction Strategies of Agricultural E-Commerce Enterprise
X.T. Zu, Yangyang Long, Renji Duan, et al.
Advances in intelligent systems and computing (2020), pp. 705-709
Closed Access | Times Cited: 1

When Smartness Comes from the Analogue – The Hybrid Context Dimension of Smart Services
Jonas Föhr, Claas Christian Germelmann
Forum Dienstleistungsmanagement (2022), pp. 335-359
Closed Access | Times Cited: 1

Psychosocial aspects of the use and provision of carsharing services in the Czech Republic
Lucie Hartmannová, Martin Schlossárek, Ondřej Kročil
Acta Polytechnica CTU Proceedings (2022) Vol. 39, pp. 6-15
Open Access | Times Cited: 1

Current Waste Management Issues in Developing Countries and IoT-Based Solutions in Prospect of Smart City Development
Mohd Anjum, Sana Shahab, Ummatul Fatima, et al.
Lecture notes in networks and systems (2023), pp. 751-768
Closed Access

An In-Depth Analysis of Smart Service Systems: Exploring Concepts and Overcoming Challenges
Angga Prasetya, Rusman Wibawa, Paranita Riche
ITEJ (Information Technology Engineering Journals) (2023) Vol. 8, Iss. 1, pp. 49-56
Open Access

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