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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Moving the stakeholder journey forward
Linda D. Hollebeek, Vikas Kumar, Rajendra K. Srivastava, et al.
Journal of the Academy of Marketing Science (2022) Vol. 51, Iss. 1, pp. 23-49
Open Access | Times Cited: 41

Showing 1-25 of 41 citing articles:

Engaging consumers through artificially intelligent technologies: Systematic review, conceptual model, and further research
Linda D. Hollebeek, Choukri Menidjel, Marko Sarstedt, et al.
Psychology and Marketing (2024) Vol. 41, Iss. 4, pp. 880-898
Open Access | Times Cited: 39
Charting the intellectual structure of customer experience research
Prashant Kumar, Linda D. Hollebeek, Arpan Kumar Kar, et al.
Marketing Intelligence & Planning (2022) Vol. 41, Iss. 1, pp. 31-47
Closed Access | Times Cited: 41
Consumers’ willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective
Mindaugas Degutis, Sigitas Urbonavičius, Linda D. Hollebeek, et al.
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103385-103385
Closed Access | Times Cited: 28
The effect of customers' brand experience on brand evangelism: The case of luxury hotels
Sonal Purohit, Linda D. Hollebeek, Manish Das, et al.
Tourism Management Perspectives (2023) Vol. 46, pp. 101092-101092
Closed Access | Times Cited: 25
Social media marketing activities, customer engagement, and customer stickiness: A longitudinal investigation
Kevin Kam Fung So, Jing Li, Ceridwyn King, et al.
Psychology and Marketing (2024) Vol. 41, Iss. 7, pp. 1597-1613
Closed Access | Times Cited: 11
Responsible stakeholder engagement marketing
V. Kumar, Linda D. Hollebeek, Amalesh Sharma, et al.
Journal of Business Research (2025) Vol. 189, pp. 115143-115143
Open Access | Times Cited: 1
Why switch? The role of customer variety-seeking and engagement in driving service switching intention
Choukri Menidjel, Linda D. Hollebeek, Sigitas Urbonavičius, et al.
Journal of Services Marketing (2023) Vol. 37, Iss. 5, pp. 592-605
Closed Access | Times Cited: 20
Consumer engagement, stress, and conservation of resources theory: A review, conceptual development, and future research agenda
Linda D. Hollebeek, Wafa Hammedi, David E. Sprott
Psychology and Marketing (2023) Vol. 40, Iss. 5, pp. 926-937
Open Access | Times Cited: 18
Tipping, Disrupted: The Multi-Stakeholder Digital Tipped Service Journey
Nathan B. Warren, Sara Hanson
Journal of Service Research (2023) Vol. 26, Iss. 3, pp. 389-404
Open Access | Times Cited: 14
Synthesizing the customer experience concept: A multimodularity approach
Dongmei Zha, Reza Marvi, Pantea Foroudi
Journal of Business Research (2023) Vol. 167, pp. 114185-114185
Open Access | Times Cited: 14
Crafting conceptual proposition‐based contributions: The 7C framework
Linda D. Hollebeek, Rajendra K. Srivastava, Moira Clark, et al.
Psychology and Marketing (2024) Vol. 41, Iss. 10, pp. 2396-2411
Open Access | Times Cited: 5
Value co-creation: a metatheory unifying framework and fundamental propositions
Victor Saha, Linda D. Hollebeek, Venkatesh Mani, et al.
Marketing Intelligence & Planning (2025)
Closed Access
Design-Oriented stakeholder engagement in service ecosystems
Alexander Flaig, Hugo Guyader, Mikael Ottosson
Journal of Business Research (2025) Vol. 191, pp. 115255-115255
Open Access
Luxury in the Circular Economy: An Engagement Journey Perspective
Jonas Holmqvist, Charlène Berger, Arne De Keyser, et al.
Journal of Consumer Behaviour (2025)
Open Access
The Effect of Consumers' Affective Engagement on Their Personal Data Disclosure on Social Media
Sigitas Urbonavičius, Linda D. Hollebeek, Agnė Simanavičiūtė
Journal of Consumer Behaviour (2025)
Closed Access
Customer Journey Value: A Conceptual Framework
Linda D. Hollebeek, Sigitas Urbonavičius, Valdimar Sigurðsson, et al.
Journal of Creating Value (2023) Vol. 9, Iss. 1, pp. 8-26
Open Access | Times Cited: 12
Theoretical rigor of customer experience scales: a systematic review and a roadmap for researchers
Linda D. Hollebeek, Marko Sarstedt, Choukri Menidjel, et al.
Marketing Intelligence & Planning (2024) Vol. 42, Iss. 8, pp. 1464-1493
Closed Access | Times Cited: 4
Avatars' Phygital Social Presence in the Metaverse: An Engaged Theory Perspective
David E. Sprott, Linda D. Hollebeek, Valdimar Sigurðsson, et al.
Psychology and Marketing (2025)
Open Access
When the road is rocky: Investigating the role of vulnerability in consumer journeys
Lynn Sudbury‐Riley, Philippa Hunter‐Jones, Ahmed Al‐Abdin, et al.
Journal of the Academy of Marketing Science (2024) Vol. 52, Iss. 4, pp. 1045-1068
Open Access | Times Cited: 3
Social isolation and risk-taking behavior: The case of COVID-19 and cryptocurrency
Thusyanthy Lavan, Brett Martin, Weng Marc Lim, et al.
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 103951-103951
Open Access | Times Cited: 3
Managing digitalized touchpoints in B2B customer journeys
Lisa Lundin, Daniel Kindström
Industrial Marketing Management (2024) Vol. 121, pp. 88-99
Open Access | Times Cited: 3
Using machine learning to develop customer insights from user-generated content
Mekhail Mustak, Heli Hallikainen, Tommi Laukkanen, et al.
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104034-104034
Open Access | Times Cited: 3
When and how digital novel technologies matter to firm marketing performance
Itzhak Gnizy
Journal of Marketing Analytics (2024)
Closed Access | Times Cited: 2
Paradoxes, challenges, and opportunities in the context of ethical customer experience management
Carlos Velasco, Felipe Reinoso‐Carvalho, Francisco Barbosa Escobar, et al.
Psychology and Marketing (2024) Vol. 41, Iss. 10, pp. 2506-2524
Open Access | Times Cited: 2
Customer experience orientation: Conceptual model, propositions, and research directions
Farah Arkadan, Emma K. Macdonald, Hugh Wilson
Journal of the Academy of Marketing Science (2024) Vol. 52, Iss. 6, pp. 1560-1584
Open Access | Times Cited: 2
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