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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Trojan horse or useful helper? A relationship perspective on artificial intelligence assistants with humanlike features
Ertuğrul Uysal, Sascha Alavi, Valéry Bezençon
Journal of the Academy of Marketing Science (2022) Vol. 50, Iss. 6, pp. 1153-1175
Open Access | Times Cited: 84

Showing 1-25 of 84 citing articles:

Can you sense without being human? Comparing virtual and human influencers endorsement effectiveness
Huajun Li, Yueqiu Lei, Qi Zhou, et al.
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103456-103456
Closed Access | Times Cited: 71
How social anxiety leads to problematic use of conversational AI: The roles of loneliness, rumination, and mind perception
Bo Hu, Yuanyi Mao, Ki Joon Kim
Computers in Human Behavior (2023) Vol. 145, pp. 107760-107760
Closed Access | Times Cited: 59
Consumer–machine relationships in the age of artificial intelligence: Systematic literature review and research directions
Iryna Pentina, Tianling Xie, Tyler Hancock, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 8, pp. 1593-1614
Closed Access | Times Cited: 57
Artificial intelligence in interactive marketing: a conceptual framework and research agenda
James W. Peltier, Andrew J. Dahl, John A. Schibrowsky
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 1, pp. 54-90
Closed Access | Times Cited: 56
Personality Traits in Large Language Models
Gregory Serapio‐García, Mustafa Safdari, Clément Crepy, et al.
Research Square (Research Square) (2023)
Open Access | Times Cited: 53
Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context
Kumar Rohit, Amit Shankar, Gagan Katiyar, et al.
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103728-103728
Closed Access | Times Cited: 21
More polite, more immoral: how does politeness in service robots influence consumer moral choices?
Xuebing Dong, Г. И. Зверева, Xin Wen, et al.
Service Industries Journal (2025), pp. 1-33
Closed Access | Times Cited: 2
The nonlinear effect of service robot anthropomorphism on customers’ usage intention: A privacy calculus perspective
Lishan Xie, Shaohui Lei
International Journal of Hospitality Management (2022) Vol. 107, pp. 103312-103312
Closed Access | Times Cited: 59
Examining the effects of authenticity fit and association fit: A digital human avatar endorsement model
Jian Li, Jinsong Huang, Yaqi Li
Journal of Retailing and Consumer Services (2022) Vol. 71, pp. 103230-103230
Closed Access | Times Cited: 58
The future of digital technologies in marketing: A conceptual framework and an overview
Kirk Plangger, Dhruv Grewal, Ko de Ruyter, et al.
Journal of the Academy of Marketing Science (2022) Vol. 50, Iss. 6, pp. 1125-1134
Open Access | Times Cited: 55
Organizational frontlines in the digital age: The Consumer–Autonomous Technology–Worker (CAW) framework
Jenny van Doorn, Edin Smailhodžić, Stefano Puntoni, et al.
Journal of Business Research (2023) Vol. 164, pp. 114000-114000
Open Access | Times Cited: 31
Counteracting dark sides of robo-advisors: justice, privacy and intrusion considerations
Eugene Cheng-Xi Aw, Lai-Ying Leong, Jun-Jie Hew, et al.
International Journal of Bank Marketing (2023) Vol. 42, Iss. 1, pp. 133-151
Open Access | Times Cited: 24
More than just a chat: a taxonomy of consumers’ relationships with conversational AI agents and their well-being implications
Amani Alabed, Ana Javornik, Diana Gregory‐Smith, et al.
European Journal of Marketing (2023) Vol. 58, Iss. 2, pp. 373-409
Open Access | Times Cited: 24
Evaluating privacy, security, and trust perceptions in conversational AI: A systematic review
Anna Leschanowsky, Silas Rech, Birgit Popp, et al.
Computers in Human Behavior (2024) Vol. 159, pp. 108344-108344
Open Access | Times Cited: 15
Artificial intelligence and its implications for data privacy
Kelly D. Martin, Johanna Zimmermann
Current Opinion in Psychology (2024) Vol. 58, pp. 101829-101829
Closed Access | Times Cited: 11
Consumer acceptance of social robots in domestic settings: A human-robot interaction perspective
Yajie Gao, Yaping Chang, Tangwutu Yang, et al.
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104075-104075
Closed Access | Times Cited: 9
Will human designers be replaced? Exploring consumer responses to AI involvement in interior design
Lan Hai, Xiaofei Tang, Ming Fu, et al.
Current Psychology (2025)
Closed Access | Times Cited: 1
Are we human or are we voice assistants? Revealing the interplay between anthropomorphism and consumer concerns
Giulia Monteverde, Antonella Cammarota, Ludovica Serafini, et al.
Journal of Marketing Management (2025), pp. 1-36
Closed Access | Times Cited: 1
Anthropomorphism in Artificial Intelligence: A Review of Empirical Work Across Domains and Insights for Future Research
Ertuğrul Uysal, Sascha Alavi, Valéry Bezençon
Review of marketing research (2023), pp. 273-308
Closed Access | Times Cited: 19
The effect of empathetic response and consumers’ narcissism in voice-based artificial intelligence
Atieh Poushneh, Arturo Z. Vásquez‐Parraga, Richard Gearhart
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103871-103871
Open Access | Times Cited: 6
Uncovering post-adoption usage of AI-based voice assistants: a technology affordance lens using a mixed-methods approach
Zhen Shao, Jing Zhang, Lin Zhang, et al.
European Journal of Information Systems (2024), pp. 1-27
Closed Access | Times Cited: 6
Understanding trust and rapport in hotel service encounters: extending the service robot acceptance model
Xiaoxiao Song, Huimin Gu, Xiaodie Ling, et al.
Journal of Hospitality and Tourism Technology (2024)
Closed Access | Times Cited: 6
Towards better interaction between salespeople and consumers: the role of virtual recommendation agent
Sihem Ben Saad, Fatma Choura
European Journal of Marketing (2022) Vol. 57, Iss. 3, pp. 858-903
Closed Access | Times Cited: 24
Social robots: Partner or intruder in the home? The roles of self-construal, social support, and relationship intrusion in consumer preference
Yaping Chang, Yajie Gao, Donghong Zhu, et al.
Technological Forecasting and Social Change (2023) Vol. 197, pp. 122914-122914
Closed Access | Times Cited: 15
The negative effect of service robots’ affective human-likeness on consumer satisfaction in frontline service encounters
You Li, Zhehao Liang, Yawei Wang, et al.
International Journal of Hospitality Management (2023) Vol. 115, pp. 103603-103603
Closed Access | Times Cited: 14
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