OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation
Ana Babić Rosario, Kristine De Valck, Francesca Sotgiu
Journal of the Academy of Marketing Science (2019) Vol. 48, Iss. 3, pp. 422-448
Closed Access | Times Cited: 335

Showing 1-25 of 335 citing articles:

Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis
Naveen Donthu, Satish Kumar, Neeraj Pandey, et al.
Journal of Business Research (2021) Vol. 135, pp. 758-773
Closed Access | Times Cited: 347

Why systematic review papers and meta-analyses matter: an introduction to the special issue on generalizations in marketing
John Hulland, Mark B. Houston
Journal of the Academy of Marketing Science (2020) Vol. 48, Iss. 3, pp. 351-359
Open Access | Times Cited: 224

A broad overview of interactive digital marketing: A bibliometric network analysis
Anjala S. Krishen, Yogesh K. Dwivedi, N. Bindu, et al.
Journal of Business Research (2021) Vol. 131, pp. 183-195
Open Access | Times Cited: 212

Marketing research on Mobile apps: past, present and future
Lara Stocchi, Naser Pourazad, Nina Michaelidou, et al.
Journal of the Academy of Marketing Science (2021) Vol. 50, Iss. 2, pp. 195-225
Open Access | Times Cited: 136

The Impact of Hotel Customer Experience on Customer Satisfaction through Online Reviews
Yae-Ji Kim, Hak‐Seon Kim
Sustainability (2022) Vol. 14, Iss. 2, pp. 848-848
Open Access | Times Cited: 86

How consumer digital signals are reshaping the customer journey
David A. Schweidel, Yakov Bart, J. Jeffrey Inman, et al.
Journal of the Academy of Marketing Science (2022) Vol. 50, Iss. 6, pp. 1257-1276
Open Access | Times Cited: 76

Electronic word-of-mouth from video bloggers: The role of content quality and source homophily across hedonic and utilitarian products
Raffaele Filieri, Fulya Açikgöz, Hao Du
Journal of Business Research (2023) Vol. 160, pp. 113774-113774
Open Access | Times Cited: 63

Domino effect of parasocial interaction: Of vicarious expression, electronic word-of-mouth, and bandwagon effect in online shopping
Zeeshan Majeed Nadroo, Weng Marc Lim, Mohd Asif Naqshbandi
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103746-103746
Open Access | Times Cited: 17

The relationship between electronic word of mouth and brand: A systematic review and future research agenda
Chahat Maru, T. Sai Vijay
International Journal of Consumer Studies (2024) Vol. 48, Iss. 2
Closed Access | Times Cited: 17

Electronic word of mouth 2.0 (eWOM 2.0) – The evolution of eWOM research in the new age
Hongfei Liu, Chanaka Jayawardhena, Paurav Shukla, et al.
Journal of Business Research (2024) Vol. 176, pp. 114587-114587
Open Access | Times Cited: 16

Conceptual review papers: revisiting existing research to develop and refine theory
John Hulland
AMS Review (2020) Vol. 10, Iss. 1-2, pp. 27-35
Closed Access | Times Cited: 99

Memorable tourist experiences versus ordinary tourist experiences analysed through user-generated content
José Enrique Bigné Alcañiz, M. Lilibeth Fuentes-Medina, Sandra Morini Marrero
Journal of Hospitality and Tourism Management (2020) Vol. 45, pp. 309-318
Closed Access | Times Cited: 87

The Future of Digital Communication Research: Considering Dynamics and Multimodality
Dhruv Grewal, Dennis Herhausen, Stephan Ludwig, et al.
Journal of Retailing (2021) Vol. 98, Iss. 2, pp. 224-240
Open Access | Times Cited: 82

Brand communities: A literature review and future research agendas using TCCM approach
Debashree Roy Bhattacharjee, Debasis Pradhan, Kunal Swani
International Journal of Consumer Studies (2021) Vol. 46, Iss. 1, pp. 3-28
Closed Access | Times Cited: 79

The Influence of Opinion Leaders’ eWOM on Online Consumer Decisions: A Study on Social Influence
Sandra Tobón, Jesús García de Madariaga
Journal of theoretical and applied electronic commerce research (2021) Vol. 16, Iss. 4, pp. 748-767
Open Access | Times Cited: 77

Influencers' “organic” persuasion through electronic word of mouth: A case of sincerity over brains and beauty
Raffaele Filieri, Fulya Açikgöz, Chunyu Li, et al.
Psychology and Marketing (2022) Vol. 40, Iss. 2, pp. 347-364
Closed Access | Times Cited: 66

Let us talk about something: The evolution of e-WOM from the past to the future
Morteza Akbari, Pantea Foroudi, Rahime Zaman Fashami, et al.
Journal of Business Research (2022) Vol. 149, pp. 663-689
Closed Access | Times Cited: 61

The influence of online customer reviews on customers’ purchase intentions: a cross-cultural study from India and the UK
Sheshadri Chatterjee, Ranjan Chaudhuri, Demetris Vrontis, et al.
International journal of organizational analysis (2021) Vol. 30, Iss. 6, pp. 1595-1623
Closed Access | Times Cited: 56

MetaWOM – toward a sensory word-of-mouth (WOM) in the metaverse
Dušan Mladenović, Elvira Ismagilova, Raffaele Filieri, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 6, pp. 2144-2163
Closed Access | Times Cited: 33

Consequences of consumer regret with online shopping
Sergio Barta, Raquel Gurrea, Carlos Flavián
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103332-103332
Open Access | Times Cited: 29

Consumer adoption of on‐demand digital platforms: An integrated model
Tze‐Yin Lim, Bibiana Chiu Yiong Lim, Choi‐Meng Leong, et al.
Global Business and Organizational Excellence (2023) Vol. 42, Iss. 6, pp. 75-88
Open Access | Times Cited: 27

Understanding the link between net promoter score and e-WOM behaviour on social media: The role of national culture
Gomaa Agag, Baseer Ali Durrani, Ziad H. Abdelmoety, et al.
Journal of Business Research (2023) Vol. 170, pp. 114303-114303
Open Access | Times Cited: 26

Accelerating new product diffusion: How lead users serve as opinion leaders in social networks
Nan Wang, Wenxuan Xie, Victor Tiberius, et al.
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103297-103297
Closed Access | Times Cited: 24

Non-face emojis in digital marketing: Effects, contingencies, and strategic recommendations
Davide C. Orazi, Bhoomija Ranjan, Yimin Cheng
Journal of the Academy of Marketing Science (2023) Vol. 51, Iss. 3, pp. 570-597
Open Access | Times Cited: 23

Understanding individual psychological and behavioral responses during COVID-19: Application of stimulus-organism-response model
Dušan Mladenović, Nia Todua, Nataša Pavlović-Höck
Telematics and Informatics (2023) Vol. 79, pp. 101966-101966
Open Access | Times Cited: 23

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