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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Digital transformation trends in service industries
HeeSoo Chin, Durga Prasad Marasini, DonHee Lee
Service Business (2022) Vol. 17, Iss. 1, pp. 11-36
Open Access | Times Cited: 60

Showing 1-25 of 60 citing articles:

Key concepts in artificial intelligence and technologies 4.0 in services
Russell W. Belk, Daniel Belanche, Carlos Flavián
Service Business (2023) Vol. 17, Iss. 1, pp. 1-9
Open Access | Times Cited: 47
A Way to Attract Digital Nomads to Tourist Destinations in the New Normal Era
Yunho Ji, Sang-Min Kim, YoungJun Kim
Sustainability (2024) Vol. 16, Iss. 6, pp. 2336-2336
Open Access | Times Cited: 13
The Importance of Digital Transformation (5.0) in Supply Chain Optimization: An Empirical Study
Bernardine Chigozie Chidozie, Ana Luísa Ramos, José Vasconcelos Ferreira, et al.
Production Engineering Archives (2024) Vol. 30, Iss. 1, pp. 127-135
Open Access | Times Cited: 8
The Strategic Role of Digital Transformation: Leveraging Digital Leadership to Enhance Employee Performance and Organizational Commitment in the Digital Era
Gang Qiao, Yannan Li, Ahreum Hong
Systems (2024) Vol. 12, Iss. 11, pp. 457-457
Open Access | Times Cited: 7
Leveraging Financial Technology and Innovation for Sustainability in the Post-Covid Era
Sisira Colombage, Madurika Nanayakkara, Suborna Barua, et al.
(2025), pp. 217-242
Closed Access
Research on Impact of Digital Economy on Real Economy Based on Perspective of Coupling and Coordination of Manufacturing and Service Industries
Fangli He, Hailong Qin
Sustainability (2025) Vol. 17, Iss. 2, pp. 729-729
Open Access
Factors Affecting the Commitment to Digital Transformation Toward Achieving Sustainable Development Goals: Evidence from Vietnamese Small and Medium-Sized Enterprises
Thanh Cong Tran, Phuong Mai Nguyen, Nguyen-Nhu-Y Ho, et al.
Journal of Lifestyle and SDGs Review (2025) Vol. 5, Iss. 2, pp. e04387-e04387
Closed Access
Risk Management and Cybersecurity in Transportation and Warehousing
Azeem Khan, N. Z. Jhanjhi, Haji Abdul Hafidz bin Haji Omar, et al.
Advances in logistics, operations, and management science book series (2023), pp. 1-35
Closed Access | Times Cited: 10
Madrasah Principal Digital Leadership Innovation in Digital Learning Transformation
Enik Chairul Umah, Ali Imron, Syamsul Hadi, et al.
Revista de Gestão Social e Ambiental (2023) Vol. 17, Iss. 3, pp. e03365-e03365
Open Access | Times Cited: 9
Can digital transformation of services promote participation in manufacturing global value chains?
Zhaobin Fan, Ruimin Bian, Sajid Anwar
Economic Analysis and Policy (2024) Vol. 81, pp. 1074-1092
Closed Access | Times Cited: 3
A comparative analysis of contactless e-service encounters in online platforms
Sang M. Lee, Soon Goo Hong, DonHee Lee
Service Business (2024) Vol. 18, Iss. 1, pp. 1-26
Closed Access | Times Cited: 3
Relating the strategic role of technology orientation in organizational TQM performance
Rohit Raj, Vimal Kumar, Elizabeth A. Cudney
Total Quality Management & Business Excellence (2023) Vol. 35, Iss. 3-4, pp. 341-371
Closed Access | Times Cited: 8
Bibliometric Analysis of Computational and Mathematical Models of Innovation and Technology in Business
Mauricio Castillo‐Vergara, Víctor Muñoz, Cristián Geldés, et al.
Axioms (2023) Vol. 12, Iss. 7, pp. 631-631
Open Access | Times Cited: 7
Revolutionizing Accounting through Digital Transformation: The Impact of Technology
Bernadeth Trisha Marvellyn Surya
Engineering Science Letter (2024) Vol. 3, Iss. 01, pp. 6-10
Closed Access | Times Cited: 2
AI in Higher Education
Sadia Sultana
Advances in educational marketing, administration, and leadership book series (2024), pp. 111-136
Closed Access | Times Cited: 2
The contingent impacts of dynamic service innovation capabilities on firm performance
Jun Zhan, Shun Zhang, Silvana Trimi
Service Business (2023) Vol. 17, Iss. 4, pp. 819-849
Closed Access | Times Cited: 4
Digital Transformation Governance at the Organization Using IT Infrastructure Library Framework
Raden H. S. Mulyani, Ford Lumban Gaol, Tokuro Matsuo
Emerging Science Journal (2023) Vol. 7, Iss. 6, pp. 1954-1975
Open Access | Times Cited: 4
ODS 3, Legal Design y nuevas tecnologías en seguros de vida y salud
Anthony Charles de Novaes da Silva, Carlos Acosta Olivo
Revista Ibero-Latinoamericana de seguro (2024) Vol. 32, Iss. 59, pp. 191-204
Open Access | Times Cited: 1
Tech-Business Analytics in Tertiary Industry Sector
Sachin Kumar, Krishna Prasad K, P. S. Aithal
SSRN Electronic Journal (2024)
Open Access | Times Cited: 1
Outcomes of Institutionalizing the Gangwon Digital Healthcare Regulatory Free Special Zone
Wan-Tae Yoon, Eun Sil Choi
Journal of Digital Contents Society (2024) Vol. 25, Iss. 4, pp. 951-959
Open Access | Times Cited: 1
The Dynamic Scenarios of Development of the Innovative Segment of Public Administration
Markiyan M. Oliskevych, Andrii Stasyshyn, Myroslav O. Kravchuk
Business Inform (2024) Vol. 2, Iss. 553, pp. 81-90
Open Access | Times Cited: 1
The benefits of service employees’ resilience in the workplace: a mediation and moderation analysis
Kieu-Giang Hoai Le, Le Nguyen Hau
Service Business (2024) Vol. 18, Iss. 2, pp. 315-338
Closed Access | Times Cited: 1
Practice-Based Views on Key Success Elements in University-Industry Collaborative Activities
Elizaveta Tereshchenko, Swee King Phang, Jorge Luis García‐Alcaraz, et al.
International Journal of Knowledge Management (2024) Vol. 20, Iss. 1, pp. 1-25
Open Access | Times Cited: 1
Discovering patterns and trends in customer service technologies patents using large language model
Chaeyeon Kim, Juyong Lee
Heliyon (2024) Vol. 10, Iss. 14, pp. e34701-e34701
Open Access | Times Cited: 1
Enhancing new service development effectiveness: the role of customer participation and the moderating effects of empowerment and satisfaction
Mehran Kamali, Hadi Zarea, Mathew Parackal, et al.
International Journal of Productivity and Performance Management (2024)
Closed Access | Times Cited: 1
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