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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Dissatisfaction, Disconfirmation, and Distrust: an Empirical Examination of Value Co-Destruction through Negative Electronic Word-of-Mouth (eWOM)
Ki-Chan Nam, Jeff Baker, Norita Ahmad, et al.
Information Systems Frontiers (2018) Vol. 22, Iss. 1, pp. 113-130
Closed Access | Times Cited: 119

Showing 1-25 of 119 citing articles:

The Effect of Electronic Word of Mouth Communications on Intention to Buy: A Meta-Analysis
Elvira Ismagilova, Emma Slade, Nripendra P. Rana, et al.
Information Systems Frontiers (2019) Vol. 22, Iss. 5, pp. 1203-1226
Open Access | Times Cited: 308
Blockchain technology for smart city and smart tourism: latest trends and challenges
Ki-Chan Nam, Christopher S. Dutt, Prakash K. Chathoth, et al.
Asia Pacific Journal of Tourism Research (2019) Vol. 26, Iss. 4, pp. 454-468
Closed Access | Times Cited: 230
Electronic word of mouth 2.0 (eWOM 2.0) – The evolution of eWOM research in the new age
Hongfei Liu, Chanaka Jayawardhena, Paurav Shukla, et al.
Journal of Business Research (2024) Vol. 176, pp. 114587-114587
Open Access | Times Cited: 16
Online Review Consistency Matters: An Elaboration Likelihood Model Perspective
Navid Aghakhani, Onook Oh, Dawn G. Gregg, et al.
Information Systems Frontiers (2020) Vol. 23, Iss. 5, pp. 1287-1301
Closed Access | Times Cited: 97
Cognitive Dissonance in Technology Adoption: A Study of Smart Home Users
Davit Marikyan, Savvas Papagiannidis, Eleftherios Alamanos
Information Systems Frontiers (2020) Vol. 25, Iss. 3, pp. 1101-1123
Open Access | Times Cited: 92
The role of cognitive absorption in predicting mobile internet users’ continuance intention: An extension of the expectation-confirmation model
Ibrahim Ali Jumaan, Noor Hazarina Hashim, Basheer M. Al‐Ghazali
Technology in Society (2020) Vol. 63, pp. 101355-101355
Closed Access | Times Cited: 80
Value co-destruction: Exploring the role of actors’ opportunism in the B2B context
Buddhi Pathak, Mona Ashok, Yin Leng Tan
International Journal of Information Management (2020) Vol. 52, pp. 102093-102093
Open Access | Times Cited: 72
Assessing Consumers’ Co‐production and Future Participation On Value Co‐creation and Business Benefit: an F-P-C-B Model Perspective
Sheshadri Chatterjee, Nripendra P. Rana, Yogesh K. Dwivedi
Information Systems Frontiers (2021) Vol. 24, Iss. 3, pp. 945-964
Open Access | Times Cited: 71
Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion Brands
Abdulla Hamad M.A. Fetais, Raed Algharabat, Abdullah M. Aljafari, et al.
Information Systems Frontiers (2022)
Open Access | Times Cited: 51
The influence of negative emotions on brand trust and intention to share cause-related posts: A neuroscientific study
José Enrique Bigné Alcañiz, Carla Ruíz Mafé, Alberto Badenes‐Rocha
Journal of Business Research (2023) Vol. 157, pp. 113628-113628
Open Access | Times Cited: 36
Consequences of consumer regret with online shopping
Sergio Barta, Raquel Gurrea, Carlos Flavián
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103332-103332
Open Access | Times Cited: 29
IT’s a matter of trust: Literature reviews and analyses of human trust in information technology
Mary C. Lacity, Sebastian Schuetz, Le Kuai, et al.
Journal of Information Technology (2024)
Closed Access | Times Cited: 10
Value co-destruction in hotel services: Exploring the misalignment of cognitive scripts among customers and providers
Henna Järvi, Joona Keränen, Paavo Ritala, et al.
Tourism Management (2019) Vol. 77, pp. 104030-104030
Closed Access | Times Cited: 65
Understanding the antecedents and consequences of the perceived usefulness of travel review websites
Ping Wang, Hongxiu Li
International Journal of Contemporary Hospitality Management (2019) Vol. 31, Iss. 3, pp. 1086-1103
Closed Access | Times Cited: 56
Exploring the role of the Amazon effect on customer expectations: An analysis of user‐generated content in consumer electronics retailing
Agostino Vollero, Domenico Sardanelli, Alfonso Siano
Journal of Consumer Behaviour (2021) Vol. 22, Iss. 5, pp. 1062-1073
Open Access | Times Cited: 41
Value co-destruction and negative e-WOM behavior: the mediating role of tourist citizenship
Reşat Arıca, İnci Polat, Cihan Çobanoğlu, et al.
Tourism Review (2022) Vol. 77, Iss. 4, pp. 1116-1134
Closed Access | Times Cited: 30
Beyond a bunch of reviews: The quality and quantity of electronic word-of-mouth
Shiu‐Wan Hung, Che‐Wei Chang, Ssu-Yu Chen
Information & Management (2023) Vol. 60, Iss. 3, pp. 103777-103777
Closed Access | Times Cited: 21
The eWOM adoption model in the hospitality industry: the moderating effect of the vlogger’s review
Hoang Tran Phuoc Mai Le, Sann Ryu
Journal of Hospitality and Tourism Technology (2023) Vol. 14, Iss. 2, pp. 225-244
Closed Access | Times Cited: 19
The double side of flow in regret and product returns: Maximizers versus satisficers
Sergio Barta, Raquel Gurrea, Carlos Flavián
International Journal of Information Management (2023) Vol. 71, pp. 102648-102648
Open Access | Times Cited: 19
Value co-destruction in tourism and hospitality: a systematic literature review and future research agenda
Erose Sthapit, Brian Garrod, Matthew J. Stone, et al.
Journal of Travel & Tourism Marketing (2023) Vol. 40, Iss. 5, pp. 363-382
Open Access | Times Cited: 16
‘From technology adoption to consumption’: Effect of pre-adoption expectations from fitness applications on usage satisfaction, continual usage, and health satisfaction
Anish Yousaf, Abhishek Mishra, Anil Gupta
Journal of Retailing and Consumer Services (2021) Vol. 62, pp. 102655-102655
Closed Access | Times Cited: 34
SME social media use: A study of predictive factors in the United Arab Emirates
Abdul Rahim Abu Bakar, Syed Zamberi Ahmad, Norita Ahmad
Global Business and Organizational Excellence (2019) Vol. 38, Iss. 5, pp. 53-68
Closed Access | Times Cited: 38
Trust barriers to online shopping: Investigating and prioritizing trust barriers in an intuitionistic fuzzy environment
Fereshte Rasty, Seyed Habibollah Mirghafoori, Saeid Saeida Ardekani, et al.
International Journal of Consumer Studies (2020) Vol. 45, Iss. 5, pp. 1030-1046
Closed Access | Times Cited: 35
Social media constraints and destination images: The potential of barrier-free internet access for foreign tourists in an internet-restricted destination
Fu Yi, Dallen J. Timothy
Tourism Management Perspectives (2020) Vol. 37, pp. 100771-100771
Closed Access | Times Cited: 35
Customers create customers!–Assessing the role of perceived personalization, online advertising engagement and online users' modes in generating positive e-WOM
Uzma Noor, Mahnaz Mansoor, Amjad Shamim
Asia-Pacific Journal of Business Administration (2022) Vol. 16, Iss. 2, pp. 392-409
Closed Access | Times Cited: 22
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