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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Conversational commerce: entering the next stage of AI-powered digital assistants
Janarthanan Balakrishnan, Yogesh K. Dwivedi
Annals of Operations Research (2021) Vol. 333, Iss. 2-3, pp. 653-687
Open Access | Times Cited: 145

Showing 1-25 of 145 citing articles:

Understanding managers’ attitudes and behavioral intentions towards using artificial intelligence for organizational decision-making
Guangming Cao, Yanqing Duan, John S. Edwards, et al.
Technovation (2021) Vol. 106, pp. 102312-102312
Open Access | Times Cited: 302
Ethical framework for Artificial Intelligence and Digital technologies
Mona Ashok, Rohit Madan, Anton Joha, et al.
International Journal of Information Management (2021) Vol. 62, pp. 102433-102433
Open Access | Times Cited: 240
Alexa, what do we know about conversational commerce? Insights from a systematic literature review
Weng Marc Lim, Satish Kumar, Sanjeev Verma, et al.
Psychology and Marketing (2022) Vol. 39, Iss. 6, pp. 1129-1155
Closed Access | Times Cited: 170
Psychological determinants of users’ adoption and word-of-mouth recommendations of smart voice assistants
Anubhav Mishra, Anuja Shukla, Sujeet Kumar Sharma
International Journal of Information Management (2021) Vol. 67, pp. 102413-102413
Closed Access | Times Cited: 160
Consumer engagement via interactive artificial intelligence and mixed reality
Eunyoung Sung, Sujin Bae, Dai‐In Danny Han, et al.
International Journal of Information Management (2021) Vol. 60, pp. 102382-102382
Closed Access | Times Cited: 146
The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services?
Janarthanan Balakrishnan, Salma S. Abed, Paul Jones
Technological Forecasting and Social Change (2022) Vol. 180, pp. 121692-121692
Open Access | Times Cited: 132
Alexa, what's on my shopping list? Transforming customer experience with digital voice assistants
Eugene Cheng-Xi Aw, Garry Wei‐Han Tan, Tat‐Huei Cham, et al.
Technological Forecasting and Social Change (2022) Vol. 180, pp. 121711-121711
Closed Access | Times Cited: 129
Exploring users' adoption intentions in the evolution of artificial intelligence mobile banking applications: the intelligent and anthropomorphic perspectives
Jung-Chieh Lee, Xueqing Chen
International Journal of Bank Marketing (2022) Vol. 40, Iss. 4, pp. 631-658
Closed Access | Times Cited: 124
The impact of environmental dynamism on low‐carbon practices and digital supply chain networks to enhance sustainable performance: An empirical analysis
Manu Sharma, Anil Kumar, Sunil Luthra, et al.
Business Strategy and the Environment (2022) Vol. 31, Iss. 4, pp. 1776-1788
Open Access | Times Cited: 114
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector
Changlin Wang, Thompson S.H. Teo, Marijn Janssen
International Journal of Information Management (2021) Vol. 61, pp. 102401-102401
Closed Access | Times Cited: 103
How do virtual streamers affect purchase intention in the live streaming context? A presence perspective
Wei Gao, Ning Jiang, Qingqing Guo
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103356-103356
Closed Access | Times Cited: 96
Use and behavioural intention of m-payment in GCC countries: Extending meta-UTAUT with trust and Islamic religiosity
Wassan Abdullah Alkhowaiter
Journal of Innovation & Knowledge (2022) Vol. 7, Iss. 4, pp. 100240-100240
Open Access | Times Cited: 86
To trust or not to trust? An assessment of trust in AI-based systems: Concerns, ethics and contexts
Nessrine Omrani, Giorgia Rivieccio, Ugo Fiore, et al.
Technological Forecasting and Social Change (2022) Vol. 181, pp. 121763-121763
Closed Access | Times Cited: 84
Investigating the impact of AI-powered technologies on Instagrammers’ purchase decisions in digitalization era–A study of the fashion and apparel industry
Sook Fern Yeo, Cheng Ling Tan, Ajay Kumar, et al.
Technological Forecasting and Social Change (2022) Vol. 177, pp. 121551-121551
Open Access | Times Cited: 83
The new wave of AI-powered luxury brands online shopping experience: The role of digital multisensory cues and customers’ engagement
Muhammad Sabbir Rahman, Surajit Bag, Md Afnan Hossain, et al.
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103273-103273
Closed Access | Times Cited: 76
“Alexa, let’s talk about my productivity”: The impact of digital assistants on work productivity
Davit Marikyan, Savvas Papagiannidis, Omer Rana, et al.
Journal of Business Research (2022) Vol. 142, pp. 572-584
Open Access | Times Cited: 68
What drives tourists’ continuance intention to use ChatGPT for travel services? A stimulus-organism-response perspective
Hong Chuong Pham, Cong Doanh Duong, Giang Khanh Huyen Nguyen
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103758-103758
Closed Access | Times Cited: 53
Exploring users' adoption intentions of intelligent virtual assistants in financial services: An anthropomorphic perspectives and socio-psychological perspectives
Abidemi Emmanuel Adeniyi, Vivek Sharma
Computers in Human Behavior (2023) Vol. 148, pp. 107912-107912
Closed Access | Times Cited: 52
Understanding AI tool engagement: A study of ChatGPT usage and word-of-mouth among university students and office workers
Hyeon Jo
Telematics and Informatics (2023) Vol. 85, pp. 102067-102067
Closed Access | Times Cited: 47
AI-based chatbots in conversational commerce and their effects on product and price perceptions
Justina Sidlauskiene, Yannick Joye, Viltė Auruškevičienė
Electronic Markets (2023) Vol. 33, Iss. 1
Open Access | Times Cited: 45
Perceived anthropomorphism and purchase intention using artificial intelligence technology: examining the moderated effect of trust
Gunjan Malhotra, Mahesh Ramalingam
Journal of Enterprise Information Management (2023)
Closed Access | Times Cited: 41
Extended TAM based acceptance of AI-Powered ChatGPT for supporting metacognitive self-regulated learning in education: A mixed-methods study
Nisar Ahmed Dahri, Noraffandy Yahaya, Waleed Mugahed Al-Rahmi, et al.
Heliyon (2024) Vol. 10, Iss. 8, pp. e29317-e29317
Open Access | Times Cited: 35
Understanding students’ adoption of the ChatGPT chatbot in higher education: the role of anthropomorphism, trust, design novelty and institutional policy
Athanasios Polyportis, Nikolaos Pahos
Behaviour and Information Technology (2024), pp. 1-22
Open Access | Times Cited: 30
Virtually human: anthropomorphism in virtual influencer marketing
Ehsan Dabiran, Samira Farivar, Fang Wang, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103797-103797
Closed Access | Times Cited: 30
A UTAUT-Based Framework for Analyzing Users’ Intention to Adopt Artificial Intelligence in Human Resource Recruitment: A Case Study of Thailand
Tanatorn Tanantong, Piriyapong Wongras
Systems (2024) Vol. 12, Iss. 1, pp. 28-28
Open Access | Times Cited: 19
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