
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
LLM-Powered Conversational AI in Customer Service: Users’ Expectations and Anticipated Use
Anna Grøndahl Larsen, Marita Skjuve, Knut Kvale, et al.
Lecture notes in computer science (2025), pp. 217-233
Closed Access | Times Cited: 1
Anna Grøndahl Larsen, Marita Skjuve, Knut Kvale, et al.
Lecture notes in computer science (2025), pp. 217-233
Closed Access | Times Cited: 1
Showing 1 citing articles:
Conversation logs as a source of insight: predicting user satisfaction for customer service chatbots
Fehime Ceren Ay, Eleonora Freddi, Asbjørn Følstad, et al.
Quality and User Experience (2025) Vol. 10, Iss. 1
Closed Access
Fehime Ceren Ay, Eleonora Freddi, Asbjørn Følstad, et al.
Quality and User Experience (2025) Vol. 10, Iss. 1
Closed Access