OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Artificial intelligence in marketing: A meta‐analytic review
Pooja Mehta, Charles Jebarajakirthy, Haroon Iqbal Maseeh, et al.
Psychology and Marketing (2022) Vol. 39, Iss. 11, pp. 2013-2038
Closed Access | Times Cited: 69

Showing 1-25 of 69 citing articles:

ChatGPT and consumers: Benefits, Pitfalls and Future Research Agenda
Justin Paul, Akiko Ueno, Charles Dennis
International Journal of Consumer Studies (2023) Vol. 47, Iss. 4, pp. 1213-1225
Closed Access | Times Cited: 209

Use of ChatGPT in academia: Academic integrity hangs in the balance
Saeed Awadh Bin-Nashwan, Mouad Sadallah, Mohamed Bouteraa
Technology in Society (2023) Vol. 75, pp. 102370-102370
Open Access | Times Cited: 142

I, chatbot! the impact of anthropomorphism and gaze direction on willingness to disclose personal information and behavioral intentions
Gabriele Pizzi, Virginia Vannucci, Valentina Mazzoli, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 7, pp. 1372-1387
Open Access | Times Cited: 59

Consumer–machine relationships in the age of artificial intelligence: Systematic literature review and research directions
Iryna Pentina, Tianling Xie, Tyler Hancock, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 8, pp. 1593-1614
Closed Access | Times Cited: 50

Acceptance of service robots: a meta-analysis in the hospitality and tourism industry
Wagner Júnior Ladeira, Marcelo Gattermann Perin, Fernando de Oliveira Santini
Journal of Hospitality Marketing & Management (2023) Vol. 32, Iss. 6, pp. 694-716
Closed Access | Times Cited: 42

Engaging consumers through artificially intelligent technologies: Systematic review, conceptual model, and further research
Linda D. Hollebeek, Choukri Menidjel, Marko Sarstedt, et al.
Psychology and Marketing (2024) Vol. 41, Iss. 4, pp. 880-898
Open Access | Times Cited: 36

The dark side of artificial intelligence in services
Daniel Belanche, Russell W. Belk, Luis V. Casaló, et al.
Service Industries Journal (2024) Vol. 44, Iss. 3-4, pp. 149-172
Open Access | Times Cited: 30

Artificial intelligence and consumer behavior: From predictive to generative AI
Erik Hermann, Stefano Puntoni
Journal of Business Research (2024) Vol. 180, pp. 114720-114720
Closed Access | Times Cited: 28

A meta-analytic integration of the theory of planned behavior and the value-belief-norm model to predict green consumption
Charles Jebarajakirthy, Sivapalan Achchuthan, Manish Das, et al.
European Journal of Marketing (2024) Vol. 58, Iss. 4, pp. 1141-1174
Closed Access | Times Cited: 20

Systematic literature review on retail agglomeration marketing
K. Manjunath, Shatha Habeeb, Priya Solomon, et al.
Marketing Intelligence & Planning (2025)
Closed Access | Times Cited: 1

A Systematic Review of Meta‐Analysis in Marketing Research: Theme Analyses, Variable Selections, and Future Directions
Heng Zhang, Wumei Liu, Manrong Wang, et al.
Psychology and Marketing (2025)
Closed Access | Times Cited: 1

Role of trust in customer attitude and behaviour formation towards social service robots
Valentina Della Corte, Fabiana Sepe, Doğan Gürsoy, et al.
International Journal of Hospitality Management (2023) Vol. 114, pp. 103587-103587
Closed Access | Times Cited: 37

Metaverse is not my cup of tea! An investigation into how personality traits shape metaverse usage intentions
Aman Kumar, Amit Shankar, Preeti Nayal
Journal of Retailing and Consumer Services (2023) Vol. 77, pp. 103639-103639
Closed Access | Times Cited: 37

Place Branding: A Systematic Literature Review and Future Research Agenda
Swapnarag Swain, Charles Jebarajakirthy, Bhuvanesh Kumar Sharma, et al.
Journal of Travel Research (2023) Vol. 63, Iss. 3, pp. 535-564
Closed Access | Times Cited: 36

Consumer engagement with AI‐powered voice assistants: A behavioral reasoning perspective
Fulya Açikgöz, Rodrigo Perez‐Vega, Fevzi Okumuş, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 11, pp. 2226-2243
Open Access | Times Cited: 34

Chatbots in frontline services and customer experience: An anthropomorphism perspective
Mai Nguyen, Lars‐Erik Casper Ferm, Sara Quach, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 11, pp. 2201-2225
Open Access | Times Cited: 29

Two decades of brand hate research: a review and research agenda
Ramesh Kumar, Charles Jebarajakirthy, Haroon Iqbal Maseeh, et al.
Marketing Intelligence & Planning (2023) Vol. 41, Iss. 6, pp. 763-789
Closed Access | Times Cited: 28

Aftermath on COVID-19 technological and socioeconomic changes: A meta-analytic review
Xuan Yao, Zeshui Xu, Marinko Škare, et al.
Technological Forecasting and Social Change (2024) Vol. 202, pp. 123322-123322
Closed Access | Times Cited: 10

Electronic shopping cart abandonment: What do we know and where should we be heading?
Ishani Patharia, Charles Jebarajakirthy, Tanu Jain, et al.
Electronic Markets (2024) Vol. 34, Iss. 1
Open Access | Times Cited: 7

Artificial intelligence features and expectation confirmation theory in digital banking apps: Gen Y and Z perspective
Puneett Bhatnagr, Anupama Rajesh
Management Decision (2024)
Closed Access | Times Cited: 7

Online service failure: antecedents, moderators and consequences
Mohd Adil, Mohd Sadiq, Charles Jebarajakirthy, et al.
Journal of Service Theory and Practice (2022) Vol. 32, Iss. 6, pp. 797-842
Closed Access | Times Cited: 35

Anti‐consumption behavior: A meta‐analytic integration of attitude behavior context theory and well‐being theory
Haroon Iqbal Maseeh, Deepak Sangroya, Charles Jebarajakirthy, et al.
Psychology and Marketing (2022) Vol. 39, Iss. 12, pp. 2302-2327
Closed Access | Times Cited: 35

A systematic literature review on network marketing: What do we know and where should we be heading?
Ishani Patharia, Charles Jebarajakirthy, Moumita Acharyya, et al.
Industrial Marketing Management (2023) Vol. 113, pp. 180-201
Closed Access | Times Cited: 18

Deploying artificial intelligence in services to AID vulnerable consumers
Erik Hermann, Gizem Yalcin Williams, Stefano Puntoni
Journal of the Academy of Marketing Science (2023) Vol. 52, Iss. 5, pp. 1431-1451
Open Access | Times Cited: 18

Understanding smartphone users’ app usage with restricted permissions
Haroon Iqbal Maseeh, Charles Jebarajakirthy, Sivapalan Achchuthan, et al.
Information Technology and People (2024)
Closed Access | Times Cited: 5

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