OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Estimating impacts of logistics processes on online customer ratings: Consequences of providing technology‐enabled order tracking data to customers
M. Serkan Akturk, Rakesh R. Mallipeddi, Xingzhi Jia
Journal of Operations Management (2022) Vol. 68, Iss. 6-7, pp. 775-811
Closed Access | Times Cited: 14
M. Serkan Akturk, Rakesh R. Mallipeddi, Xingzhi Jia
Journal of Operations Management (2022) Vol. 68, Iss. 6-7, pp. 775-811
Closed Access | Times Cited: 14
Showing 14 citing articles:
Can smart supply chain bring agility and resilience for enhanced sustainable business performance?
Mahak Sharma, Rose Antony, Ashu Sharma, et al.
The International Journal of Logistics Management (2024)
Open Access | Times Cited: 13
Mahak Sharma, Rose Antony, Ashu Sharma, et al.
The International Journal of Logistics Management (2024)
Open Access | Times Cited: 13
Consumer‐Centric Supply Chain Management: A Literature Review, Framework, and Research Agenda
Benedetta Baldi, Ilenia Confente, Ivan Russo, et al.
Journal of Business Logistics (2024) Vol. 45, Iss. 4
Open Access | Times Cited: 8
Benedetta Baldi, Ilenia Confente, Ivan Russo, et al.
Journal of Business Logistics (2024) Vol. 45, Iss. 4
Open Access | Times Cited: 8
You're driving me crazy! How emotions elicited by negative driver behaviors impact customer outcomes in last mile delivery
Nicolò Masorgo, Saif Mir, Adriana Rossiter Hofer
Journal of Business Logistics (2023) Vol. 44, Iss. 4, pp. 666-692
Open Access | Times Cited: 20
Nicolò Masorgo, Saif Mir, Adriana Rossiter Hofer
Journal of Business Logistics (2023) Vol. 44, Iss. 4, pp. 666-692
Open Access | Times Cited: 20
The Effect of Delivery Time on Repurchase Behavior in Quick Commerce
Alice Harter, Lucas Stich, Martin Spann
Journal of Service Research (2024)
Open Access | Times Cited: 6
Alice Harter, Lucas Stich, Martin Spann
Journal of Service Research (2024)
Open Access | Times Cited: 6
Better to deliver tomorrow morning than late today? The time‐of‐day effect in customer perception of online sellers' logistics service quality
Fei Song, Yuhang Xu, Heng Chen, et al.
Transportation Journal (2024) Vol. 63, Iss. 4, pp. 263-278
Open Access | Times Cited: 4
Fei Song, Yuhang Xu, Heng Chen, et al.
Transportation Journal (2024) Vol. 63, Iss. 4, pp. 263-278
Open Access | Times Cited: 4
The double-edged sword of delivery guarantee in E-commerce
Hu Yang, Yu Zhang, Kedong Chen, et al.
Decision Support Systems (2023) Vol. 175, pp. 114042-114042
Closed Access | Times Cited: 10
Hu Yang, Yu Zhang, Kedong Chen, et al.
Decision Support Systems (2023) Vol. 175, pp. 114042-114042
Closed Access | Times Cited: 10
Last‐minute coordination: Adapting to demand to support last‐mile operations
Kedong Chen, Hung‐Chung Su, Kevin Linderman, et al.
Journal of Operations Management (2024)
Open Access | Times Cited: 3
Kedong Chen, Hung‐Chung Su, Kevin Linderman, et al.
Journal of Operations Management (2024)
Open Access | Times Cited: 3
Introduction to the special issue on “Technology management in a global context: From enterprise systems to technology disrupting operations and supply chains”
Gregory R. Heim, Xiaosong Peng
Journal of Operations Management (2022) Vol. 68, Iss. 6-7, pp. 536-559
Open Access | Times Cited: 10
Gregory R. Heim, Xiaosong Peng
Journal of Operations Management (2022) Vol. 68, Iss. 6-7, pp. 536-559
Open Access | Times Cited: 10
How do consumers’ fashion lifestyles differentiate their logistics preferences for fashion products?
Bohao Ma, Shahdzah Wati Binte Adam, Chee‐Chong Teo, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103798-103798
Closed Access | Times Cited: 1
Bohao Ma, Shahdzah Wati Binte Adam, Chee‐Chong Teo, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103798-103798
Closed Access | Times Cited: 1
The Role of Last-Mile Delivery Quality and Satisfaction in Online Retail Experience: An Empirical Analysis
Khalid Aljohani
Sustainability (2024) Vol. 16, Iss. 11, pp. 4743-4743
Open Access | Times Cited: 1
Khalid Aljohani
Sustainability (2024) Vol. 16, Iss. 11, pp. 4743-4743
Open Access | Times Cited: 1
Words meet photos: How visual content impact rating
Xinxin Liu, Ziqiong Zhang, Rob Law, et al.
International Journal of Hospitality Management (2024) Vol. 123, pp. 103945-103945
Closed Access | Times Cited: 1
Xinxin Liu, Ziqiong Zhang, Rob Law, et al.
International Journal of Hospitality Management (2024) Vol. 123, pp. 103945-103945
Closed Access | Times Cited: 1
Magnify Cascades of Electronic Word-of-Mouth (eWOM) on Social Networks: The Roles of User, Product, and Relationship Characteristics
Zhihong Ke, Liu De, Daniel J. Brass
Production and Operations Management (2024)
Closed Access
Zhihong Ke, Liu De, Daniel J. Brass
Production and Operations Management (2024)
Closed Access
What Makes Customers Choose Certain Courier Services Over the Others?
Abdul Kadir Othman, Ahmad Zuhairi Zainuddin, Ahmad Mujahid Ahmad Zaidi, et al.
Information Management and Business Review (2024) Vol. 16, Iss. 3S(I)a, pp. 699-706
Closed Access
Abdul Kadir Othman, Ahmad Zuhairi Zainuddin, Ahmad Mujahid Ahmad Zaidi, et al.
Information Management and Business Review (2024) Vol. 16, Iss. 3S(I)a, pp. 699-706
Closed Access
The Implications of Homogeneous Responses in Customer Service Operations
Jitsama Tanlamai, Warut Khern-am-nuai, Wreetabrata Kar, et al.
SSRN Electronic Journal (2023)
Closed Access
Jitsama Tanlamai, Warut Khern-am-nuai, Wreetabrata Kar, et al.
SSRN Electronic Journal (2023)
Closed Access
