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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Interactions in virtual customer environments: Implications for product support and customer relationship management
Satish Nambisan, Robert A. Baron
Journal of Interactive Marketing (2007) Vol. 21, Iss. 2, pp. 42-62
Closed Access | Times Cited: 666

Showing 1-25 of 666 citing articles:

Customer Engagement Behavior: Theoretical Foundations and Research Directions
Jenny van Doorn, Katherine N. Lemon, Vikas Mittal, et al.
Journal of Service Research (2010) Vol. 13, Iss. 3, pp. 253-266
Closed Access | Times Cited: 3134
Consumer engagement in a virtual brand community: An exploratory analysis
Roderick J. Brodie, Ana Ilić, Biljana Jurić, et al.
Journal of Business Research (2011) Vol. 66, Iss. 1, pp. 105-114
Closed Access | Times Cited: 2854
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
Linda D. Hollebeek, Mark S. Glynn, Roderick J. Brodie
Journal of Interactive Marketing (2014) Vol. 28, Iss. 2, pp. 149-165
Closed Access | Times Cited: 2554
Value co-creation: concept and measurement
Kumar Rakesh Ranjan, Stuart Read
Journal of the Academy of Marketing Science (2014) Vol. 44, Iss. 3, pp. 290-315
Closed Access | Times Cited: 1012
Social Media Peer Communication and Impacts on Purchase Intentions: A Consumer Socialization Framework
Xia Wang, Chunling Yu, Yujie Wei
Journal of Interactive Marketing (2012) Vol. 26, Iss. 4, pp. 198-208
Closed Access | Times Cited: 964
An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness
Bobby J. Calder, Edward C. Malthouse, Ute Schaedel
Journal of Interactive Marketing (2009) Vol. 23, Iss. 4, pp. 321-331
Closed Access | Times Cited: 930
What We Know and Don't Know About Online Word-of-Mouth: A Review and Synthesis of the Literature
Robert Allen King, Pradeep Racherla, Victoria D. Bush
Journal of Interactive Marketing (2014) Vol. 28, Iss. 3, pp. 167-183
Closed Access | Times Cited: 922
A Thematic Exploration of Digital, Social Media, and Mobile Marketing: Research Evolution from 2000 to 2015 and an Agenda for Future Inquiry
Cait Lamberton, Andrew T. Stephen
Journal of Marketing (2016) Vol. 80, Iss. 6, pp. 146-172
Closed Access | Times Cited: 911
Theory of value co-creation: a systematic literature review
Marco Galvagno, Daniele Dalli
Managing Service Quality (2014) Vol. 24, Iss. 6, pp. 643-683
Closed Access | Times Cited: 771
Customer engagement with tourism social media brands
Paul Harrigan, Uwana Evers, Morgan P. Miles, et al.
Tourism Management (2016) Vol. 59, pp. 597-609
Closed Access | Times Cited: 692
Online brand community engagement: Scale development and validation
Brian J. Baldus, Clay M. Voorhees, Roger J. Calantone
Journal of Business Research (2014) Vol. 68, Iss. 5, pp. 978-985
Closed Access | Times Cited: 532
Online Social Networks: Why We Disclose
Hanna Krasnova, Sarah Spiekermann, Ksenia Koroleva, et al.
Journal of Information Technology (2010) Vol. 25, Iss. 2, pp. 109-125
Open Access | Times Cited: 525
Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response
Shampy Kamboj, Bijoylaxmi Sarmah, Shivam Gupta, et al.
International Journal of Information Management (2017) Vol. 39, pp. 169-185
Open Access | Times Cited: 522
Brand value co-creation in a digitalized world: An integrative framework and research implications
Venkat Ramaswamy, Kerimcan Ozcan
International Journal of Research in Marketing (2015) Vol. 33, Iss. 1, pp. 93-106
Closed Access | Times Cited: 433
Co-Creation in Virtual Worlds: The Design of the User Experience
Kohler, Fueller, Kurt Matzler, et al.
MIS Quarterly (2011) Vol. 35, Iss. 3, pp. 773-773
Closed Access | Times Cited: 431
Customer engagement and the relationship between involvement, engagement, self-brand connection and brand usage intent
Paul Harrigan, Uwana Evers, Morgan P. Miles, et al.
Journal of Business Research (2017) Vol. 88, pp. 388-396
Closed Access | Times Cited: 409
Co-creation: A Key Link Between Corporate Social Responsibility, Customer Trust, and Customer Loyalty
Oriol Iglesias, Stefan Marković, Mehdi Bagherzadeh, et al.
Journal of Business Ethics (2018) Vol. 163, Iss. 1, pp. 151-166
Closed Access | Times Cited: 389
Value creation processes and value outcomes in marketing theory
Johanna Gummerus
Marketing Theory (2013) Vol. 13, Iss. 1, pp. 19-46
Closed Access | Times Cited: 339
The dark and the bright side of co-creation: Triggers of member behavior in online innovation communities
Johannes Gebauer, Johann Füller, Roland Pezzei
Journal of Business Research (2012) Vol. 66, Iss. 9, pp. 1516-1527
Closed Access | Times Cited: 326
Design and performance attributes driving mobile travel application engagement
Jiaming Fang, Zhirong Zhao, Chao Wen, et al.
International Journal of Information Management (2017) Vol. 37, Iss. 4, pp. 269-283
Closed Access | Times Cited: 306
Self-disclosure and Privacy Calculus on Social Networking Sites: The Role of Culture
Hanna Krasnova, Natasha F. Veltri, Oliver Günther
Business & Information Systems Engineering (2012) Vol. 4, Iss. 3, pp. 127-135
Closed Access | Times Cited: 299
Collaborative Innovation with Customers: A Review of the Literature and Suggestions for Future Research*
Charles R. Greer, David Lei
International Journal of Management Reviews (2011) Vol. 14, Iss. 1, pp. 63-84
Closed Access | Times Cited: 291
The influence of perceived social media marketing activities on brand loyalty
Ahmed Rageh Ismail
Asia Pacific Journal of Marketing and Logistics (2017) Vol. 29, Iss. 1, pp. 129-144
Closed Access | Times Cited: 288
Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers’ benefits and experience
Lamberto Zollo, Raffaele Filieri, Riccardo Rialti, et al.
Journal of Business Research (2020) Vol. 117, pp. 256-267
Open Access | Times Cited: 288
Customer experience management in hospitality
Jay Kandampully, Tingting Zhang, Elina Jaakkola
International Journal of Contemporary Hospitality Management (2017) Vol. 30, Iss. 1, pp. 21-56
Open Access | Times Cited: 274
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