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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

e‐WOM Scale: word‐of‐mouth measurement scale for e‐services context
Isabelle Goyette, Line Ricard, Jasmin Bergeron, et al.
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration (2010) Vol. 27, Iss. 1, pp. 5-23
Closed Access | Times Cited: 635

Showing 1-25 of 635 citing articles:

The impact of user interactions in social media on brand awareness and purchase intention: the case of MINI on Facebook
Katja Hutter, Julia Hautz, Severin Dennhardt, et al.
Journal of Product & Brand Management (2013) Vol. 22, Iss. 5/6, pp. 342-351
Closed Access | Times Cited: 726
How convenient is it? Delivering online shopping convenience to enhance customer satisfaction and encourage e-WOM
Paulo Duarte, Susana Costa e Silva, Margarida Bernardo Ferreira
Journal of Retailing and Consumer Services (2018) Vol. 44, pp. 161-169
Closed Access | Times Cited: 402
Social interaction-based consumer decision-making model in social commerce: The role of word of mouth and observational learning
Yichuan Wang, Chiahui Yu
International Journal of Information Management (2015) Vol. 37, Iss. 3, pp. 179-189
Closed Access | Times Cited: 336
Does privacy assurance on social commerce sites matter to millennials?
Yichuan Wang, Carolina Herrando
International Journal of Information Management (2018) Vol. 44, pp. 164-177
Closed Access | Times Cited: 167
The Effect of Social Media Usage Characteristics on e-WOM, Trust, and Brand Equity: Focusing on Users of Airline Social Media
Eun Ju Seo, Jin-Woo Park, Yu Jin Choi
Sustainability (2020) Vol. 12, Iss. 4, pp. 1691-1691
Open Access | Times Cited: 160
Purchase decision of generation Y in an online environment
Shantanu Prasad, Arushi Garg, Saroj S. Prasad
Marketing Intelligence & Planning (2019) Vol. 37, Iss. 4, pp. 372-385
Closed Access | Times Cited: 151
The dual concept of consumer value in social media brand community: A trust transfer perspective
Xuequn Wang, Yichuan Wang, Xiaolin Lin, et al.
International Journal of Information Management (2021) Vol. 59, pp. 102319-102319
Closed Access | Times Cited: 112
eWOM via the TikTok application and its influence on the purchase intention of somethinc products
Indrawati Indrawati, Prily Calista Putri Yones, Saravanan Muthaiyah
Asia Pacific Management Review (2022) Vol. 28, Iss. 2, pp. 174-184
Open Access | Times Cited: 89
Role of service quality factors in word of mouth through student satisfaction
Rizwana Rasheed, Aamir Rashid
Kybernetes (2023) Vol. 53, Iss. 9, pp. 2854-2870
Closed Access | Times Cited: 76
Understanding AI tool engagement: A study of ChatGPT usage and word-of-mouth among university students and office workers
Hyeon Jo
Telematics and Informatics (2023) Vol. 85, pp. 102067-102067
Closed Access | Times Cited: 50
Linking Corporate Social Responsibility to Corporate Reputation: A Study on Understanding Behavioral Consequences
Ceyda Maden, Esra Arıkan, E. Eser Telci, et al.
Procedia - Social and Behavioral Sciences (2012) Vol. 58, pp. 655-664
Open Access | Times Cited: 183
Gaining and leveraging customer-based competitive intelligence: the pivotal role of social capital and salesperson adaptive selling skills
Douglas E. Hughes, Joël Le Bon, Adam Rapp
Journal of the Academy of Marketing Science (2012) Vol. 41, Iss. 1, pp. 91-110
Closed Access | Times Cited: 174
The “Terminal” Effects of Service Failure on Airlines: Examining Service Recovery with Justice Theory
Steven Migacz, Suiwen Zou, James F. Petrick
Journal of Travel Research (2017) Vol. 57, Iss. 1, pp. 83-98
Closed Access | Times Cited: 165
Word of Mouth impact on the adoption of mobile banking in Iran
Daniel Mehrad, Shahriar Mohammadi
Telematics and Informatics (2016) Vol. 34, Iss. 7, pp. 1351-1363
Closed Access | Times Cited: 159
Brand image and equity: the mediating role of brand equity drivers and moderating effects of product type and word of mouth
Amin Ansary, Nik Mohd Hazrul Nik Hashim
Review of Managerial Science (2017) Vol. 12, Iss. 4, pp. 969-1002
Closed Access | Times Cited: 159
Social media usage, electronic word of mouth and purchase-decision involvement
Shantanu Prasad, Ishwar C. Gupta, Navindra K. Totala
Asia-Pacific Journal of Business Administration (2017) Vol. 9, Iss. 2, pp. 134-145
Closed Access | Times Cited: 159
Antecedents of attitudes toward eWOM communication: differences across channels
Yaniv Gvili, Shalom Levy
Internet Research (2016) Vol. 26, Iss. 5, pp. 1030-1051
Closed Access | Times Cited: 131
Examining the relationships between e-WOM, consumer ethnocentrism and brand equity
Yang Sun, Héctor González‐Jiménez, Shenghui Wang
Journal of Business Research (2020) Vol. 130, pp. 564-573
Closed Access | Times Cited: 122
Social shopping website quality attributes increasing consumer participation, positive eWOM, and co-shopping: The reciprocating role of participation
Kiseol Yang, Xiaoshu Li, Hae Jung Kim, et al.
Journal of Retailing and Consumer Services (2015) Vol. 24, pp. 1-9
Closed Access | Times Cited: 118
Examining the role of two aspects of eWOM in online repurchase intention: An integrated trust–loyalty perspective
Zeki Atıl Bulut, Ali Naci Karabulut
Journal of Consumer Behaviour (2018) Vol. 17, Iss. 4, pp. 407-417
Closed Access | Times Cited: 115
Social media and consumer buying behavior decision: what entrepreneurs should know?
Ramo Palalić, Veland Ramadani, Syedda Mariam Gilani, et al.
Management Decision (2020) Vol. 59, Iss. 6, pp. 1249-1270
Closed Access | Times Cited: 111
WOM and social media: Presaging future directions for research and practice
Allan J. Kimmėl, Philip J. Kitchen
Journal of Marketing Communications (2013) Vol. 20, Iss. 1-2, pp. 5-20
Closed Access | Times Cited: 109
Investigating the mediating role of corporate reputation on the relationship between corporate social responsibility and multiple stakeholder outcomes
Esra Arıkan, Deniz Kantur, Ceyda Maden, et al.
Quality & Quantity (2014) Vol. 50, Iss. 1, pp. 129-149
Closed Access | Times Cited: 100
The impact of brand experience, service quality and perceived value on word of mouth of retail bank customers: investigating the mediating effect of loyalty
Kaushik Mukerjee
Journal of Financial Services Marketing (2018) Vol. 23, Iss. 1, pp. 12-24
Closed Access | Times Cited: 95
The impact of positive valence and negative valence on social commerce purchase intention
Nick Hajli
Information Technology and People (2019) Vol. 33, Iss. 2, pp. 774-791
Open Access | Times Cited: 86
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