
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Evaluating service quality and performance of higher education institutions: a systematic review and a post-COVID-19 outlook
Mark Anthony Camilleri
International Journal of Quality and Service Sciences (2021) Vol. 13, Iss. 2, pp. 268-281
Open Access | Times Cited: 134
Mark Anthony Camilleri
International Journal of Quality and Service Sciences (2021) Vol. 13, Iss. 2, pp. 268-281
Open Access | Times Cited: 134
Showing 26-50 of 134 citing articles:
Digital Transformation in Omani Higher Education: Assessing Student Adoption of Video Communication during the COVID-19 Pandemic
Fatima Ali Amer Jid Almahri, Islam Elbayoumi Salem, Ahmed Mohamed Elbaz, et al.
Informatics (2024) Vol. 11, Iss. 2, pp. 21-21
Open Access | Times Cited: 2
Fatima Ali Amer Jid Almahri, Islam Elbayoumi Salem, Ahmed Mohamed Elbaz, et al.
Informatics (2024) Vol. 11, Iss. 2, pp. 21-21
Open Access | Times Cited: 2
Неакадемічний студентський досвід в умовах постмодернізму
Роман Павлов, Tetiana Pavlova
European Journal of Management Issues (2024) Vol. 32, Iss. 1, pp. 44-58
Open Access | Times Cited: 2
Роман Павлов, Tetiana Pavlova
European Journal of Management Issues (2024) Vol. 32, Iss. 1, pp. 44-58
Open Access | Times Cited: 2
Integrating online learning into service quality assessment in higher-education its influence on student satisfaction
Nancy Bouranta, Evangelos Psomas, Dimitrios Kafetzopoulos
The TQM Journal (2024)
Closed Access | Times Cited: 2
Nancy Bouranta, Evangelos Psomas, Dimitrios Kafetzopoulos
The TQM Journal (2024)
Closed Access | Times Cited: 2
Unveiling the role of job involvement as a mediator in the linkage between academics’ job satisfaction and service quality
Abd Al-Aziz Al-Refaei, Hairuddin Mohd Ali, Ali Ateeq, et al.
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 2
Abd Al-Aziz Al-Refaei, Hairuddin Mohd Ali, Ali Ateeq, et al.
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 2
University 4.0 essentials: Influence of industry 4.0 on higher education
Nilüfer Ülker, Mustafa Otrar
Industry and Higher Education (2024)
Open Access | Times Cited: 2
Nilüfer Ülker, Mustafa Otrar
Industry and Higher Education (2024)
Open Access | Times Cited: 2
Review of higher education policy during the pandemic: A Spanish perspective
Javier Mula-Falcón, Cristina Cruz González, Jesús Domingo Segovia, et al.
Policy Futures in Education (2022) Vol. 21, Iss. 4, pp. 465-485
Open Access | Times Cited: 12
Javier Mula-Falcón, Cristina Cruz González, Jesús Domingo Segovia, et al.
Policy Futures in Education (2022) Vol. 21, Iss. 4, pp. 465-485
Open Access | Times Cited: 12
Local economies and pandemics: Regional perspectives
Charbel José Chiappetta Jabbour, Daniel Meyer, Daniel de Souza Valotto, et al.
Centre for local economic development (2023)
Open Access | Times Cited: 7
Charbel José Chiappetta Jabbour, Daniel Meyer, Daniel de Souza Valotto, et al.
Centre for local economic development (2023)
Open Access | Times Cited: 7
Barriers to learning linger into post-pandemic for multi-campus institutions in developing nations: A case of the University of The Free State
Felix Okoye Ifeanyi
Social Sciences & Humanities Open (2023) Vol. 7, Iss. 1, pp. 100438-100438
Open Access | Times Cited: 6
Felix Okoye Ifeanyi
Social Sciences & Humanities Open (2023) Vol. 7, Iss. 1, pp. 100438-100438
Open Access | Times Cited: 6
Intention to use technology for micro-credential programs: evidence from technology acceptance and self-determination model
Miao Miao, Mansoora Ahmed, Noman Ahsan, et al.
International Journal of Educational Management (2023) Vol. 38, Iss. 4, pp. 948-977
Closed Access | Times Cited: 6
Miao Miao, Mansoora Ahmed, Noman Ahsan, et al.
International Journal of Educational Management (2023) Vol. 38, Iss. 4, pp. 948-977
Closed Access | Times Cited: 6
Determinants of Leadership in Higher Education in European Countries
Iryna Pozovna, Stanislav Arhipov, Aleksandra Kuzior
Business Ethics and Leadership (2023) Vol. 7, Iss. 4, pp. 210-224
Open Access | Times Cited: 6
Iryna Pozovna, Stanislav Arhipov, Aleksandra Kuzior
Business Ethics and Leadership (2023) Vol. 7, Iss. 4, pp. 210-224
Open Access | Times Cited: 6
Research on the Service Quality Index and Alternatives Evaluation and Ranking for Online Yue Kiln Celadon Art Education in Post COVID-19 Era
Jian Wan, Chia‐Liang Lin
Mathematics (2023) Vol. 11, Iss. 6, pp. 1339-1339
Open Access | Times Cited: 5
Jian Wan, Chia‐Liang Lin
Mathematics (2023) Vol. 11, Iss. 6, pp. 1339-1339
Open Access | Times Cited: 5
A review of quality assessment criteria in secondary education with the impact of the COVID-19 pandemic
Mohammad Faruque Sarker, Muhammad Shariat Ullah
Social Sciences & Humanities Open (2023) Vol. 8, Iss. 1, pp. 100740-100740
Open Access | Times Cited: 5
Mohammad Faruque Sarker, Muhammad Shariat Ullah
Social Sciences & Humanities Open (2023) Vol. 8, Iss. 1, pp. 100740-100740
Open Access | Times Cited: 5
Shifting from traditional and blended learning approaches to a fully virtual and remote course delivery: Implications from COVID-19
Mark Anthony Camilleri
Academia Letters (2021)
Open Access | Times Cited: 13
Mark Anthony Camilleri
Academia Letters (2021)
Open Access | Times Cited: 13
Pre-service Teachers' Use of General Social Networking Sites Linked to Current Scenarios: Nature and Characteristics
Diego Calderón-Garrido, Raquel Gil Fernández
Technology Knowledge and Learning (2022) Vol. 28, Iss. 3, pp. 1325-1349
Open Access | Times Cited: 9
Diego Calderón-Garrido, Raquel Gil Fernández
Technology Knowledge and Learning (2022) Vol. 28, Iss. 3, pp. 1325-1349
Open Access | Times Cited: 9
Lecturer Strategy in Assignment Management as the Implementation of Academic Service Quality in the Covid-19 Period
Yayah Huliatunisa, Dadang Suhardan, Johar Permana, et al.
Kelola Jurnal Manajemen Pendidikan (2022) Vol. 9, Iss. 1, pp. 1-21
Open Access | Times Cited: 9
Yayah Huliatunisa, Dadang Suhardan, Johar Permana, et al.
Kelola Jurnal Manajemen Pendidikan (2022) Vol. 9, Iss. 1, pp. 1-21
Open Access | Times Cited: 9
COVID-19 and Higher Education: Evolving teaching and learning for sustainability - A new era or temporary response?
Kim Beasy, Joy Polanco O'Neil, Valeria Ruiz Vargas
Journal of University Teaching and Learning Practice (2024) Vol. 21, Iss. 3
Open Access | Times Cited: 1
Kim Beasy, Joy Polanco O'Neil, Valeria Ruiz Vargas
Journal of University Teaching and Learning Practice (2024) Vol. 21, Iss. 3
Open Access | Times Cited: 1
Enhancing E-learning in higher education: Lessons learned from the pandemic
Mansoureh U Chenari, Maryam Shafiei Sarvestani, Abbas R Azarkhavarani, et al.
E-Learning and Digital Media (2024)
Closed Access | Times Cited: 1
Mansoureh U Chenari, Maryam Shafiei Sarvestani, Abbas R Azarkhavarani, et al.
E-Learning and Digital Media (2024)
Closed Access | Times Cited: 1
Student Satisfaction: Examining Capacity Development and Environmental Factors in Higher Education Institutions
María D. De-Juan-Vigaray, Pablo Ledesma‐Chaves, Elena González-Gascón, et al.
Heliyon (2024) Vol. 10, Iss. 17, pp. e36699-e36699
Open Access | Times Cited: 1
María D. De-Juan-Vigaray, Pablo Ledesma‐Chaves, Elena González-Gascón, et al.
Heliyon (2024) Vol. 10, Iss. 17, pp. e36699-e36699
Open Access | Times Cited: 1
The perceived service quality in higher education: An empirical study using the SERVPERF dimensions
Kevin Fuchs, Keerati Fangpong, Ashleigh Southam
Frontiers in Education (2022) Vol. 7
Open Access | Times Cited: 8
Kevin Fuchs, Keerati Fangpong, Ashleigh Southam
Frontiers in Education (2022) Vol. 7
Open Access | Times Cited: 8
Ranking of Service Quality Index and Solutions for Online English Teaching in the Post-COVID-19 Crisis
Yu-Yu Ma, Chia‐Liang Lin, Hung‐Lung Lin
Mathematics (2023) Vol. 11, Iss. 18, pp. 4001-4001
Open Access | Times Cited: 4
Yu-Yu Ma, Chia‐Liang Lin, Hung‐Lung Lin
Mathematics (2023) Vol. 11, Iss. 18, pp. 4001-4001
Open Access | Times Cited: 4
Assessment in Sustainable Remote Teaching and Learning Environments During Emergency Situations
Makeresemese Rosy Mahlomaholo, Sechaba Mahlomaholo
Journal of Culture and Values in Education (2022) Vol. 5, Iss. 2, pp. 16-31
Open Access | Times Cited: 6
Makeresemese Rosy Mahlomaholo, Sechaba Mahlomaholo
Journal of Culture and Values in Education (2022) Vol. 5, Iss. 2, pp. 16-31
Open Access | Times Cited: 6
The role of self-service technology and graduates’ perceived job performance in assessing university service quality
Lovemore Chikazhe, Thomas Bhebhe, Brighton Nyagadza, et al.
Quality Assurance in Education (2022) Vol. 31, Iss. 2, pp. 263-280
Closed Access | Times Cited: 6
Lovemore Chikazhe, Thomas Bhebhe, Brighton Nyagadza, et al.
Quality Assurance in Education (2022) Vol. 31, Iss. 2, pp. 263-280
Closed Access | Times Cited: 6
COVID-19 Fear Impact on Israeli and Maltese Female “Help” Profession Students
Mor Yehudai, Marilyn Clark, Andrew Azzopardi, et al.
International Journal of Environmental Research and Public Health (2023) Vol. 20, Iss. 5, pp. 3968-3968
Open Access | Times Cited: 3
Mor Yehudai, Marilyn Clark, Andrew Azzopardi, et al.
International Journal of Environmental Research and Public Health (2023) Vol. 20, Iss. 5, pp. 3968-3968
Open Access | Times Cited: 3
The SERVQUAL instrument to measure service quality in higher education – A case study
Ana Rolo, Rui Alves, Margarida Saraiva, et al.
SHS Web of Conferences (2023) Vol. 160, pp. 01011-01011
Open Access | Times Cited: 3
Ana Rolo, Rui Alves, Margarida Saraiva, et al.
SHS Web of Conferences (2023) Vol. 160, pp. 01011-01011
Open Access | Times Cited: 3
Does Enterprise Risk Management Influence Performance? Evidence from Malaysian Private Higher Education Institutions
Tze Yin, Ping Ai, Siti Nabiha, et al.
International Journal of Advanced Research in Economics and Finance (2023)
Open Access | Times Cited: 3
Tze Yin, Ping Ai, Siti Nabiha, et al.
International Journal of Advanced Research in Economics and Finance (2023)
Open Access | Times Cited: 3