OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Tourists’ perceptions regarding the use of anthropomorphic robots in tourism and hospitality
Prokopis Christou, Aspasia Simillidou, Maria C. Stylianou
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 11, pp. 3665-3683
Open Access | Times Cited: 142
Prokopis Christou, Aspasia Simillidou, Maria C. Stylianou
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 11, pp. 3665-3683
Open Access | Times Cited: 142
Showing 26-50 of 142 citing articles:
Hotel AI service: Are employees still needed?
IpKin Anthony Wong, Tingting Zhang, Zhiwei Lin, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 55, pp. 416-424
Closed Access | Times Cited: 37
IpKin Anthony Wong, Tingting Zhang, Zhiwei Lin, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 55, pp. 416-424
Closed Access | Times Cited: 37
Investigating the use experience of restaurant service robots: the cognitive–affective–behavioral framework
Ching‐Fu Chen, V.G. Girish
International Journal of Hospitality Management (2023) Vol. 111, pp. 103482-103482
Closed Access | Times Cited: 35
Ching‐Fu Chen, V.G. Girish
International Journal of Hospitality Management (2023) Vol. 111, pp. 103482-103482
Closed Access | Times Cited: 35
Customer acceptance of humanoid service robots in hotels: moderating effects of service voluntariness and culture
Narjess Said, Kaouther Ben Mansour, Nedra Bahri-Ammari, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 6, pp. 1844-1867
Open Access | Times Cited: 30
Narjess Said, Kaouther Ben Mansour, Nedra Bahri-Ammari, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 6, pp. 1844-1867
Open Access | Times Cited: 30
Psychometric approaches to exploring the characteristics of smart hotel brand experiences: Scale development and validation
Bonhak Koo, Catherine Curtis, Bill Ryan, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 56, pp. 385-395
Closed Access | Times Cited: 22
Bonhak Koo, Catherine Curtis, Bill Ryan, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 56, pp. 385-395
Closed Access | Times Cited: 22
“I was so scared I quit”: Uncanny valley effects of robots’ human-likeness on employee fear and industry turnover intentions
Cass Shum, Hyun Jeong Kim, Jennifer R. Calhoun, et al.
International Journal of Hospitality Management (2024) Vol. 120, pp. 103762-103762
Closed Access | Times Cited: 13
Cass Shum, Hyun Jeong Kim, Jennifer R. Calhoun, et al.
International Journal of Hospitality Management (2024) Vol. 120, pp. 103762-103762
Closed Access | Times Cited: 13
Experience management in hospitality and tourism: reflections and implications for future research
Dora Agapito, Μαριάννα Σιγάλα
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 13, pp. 57-76
Open Access | Times Cited: 13
Dora Agapito, Μαριάννα Σιγάλα
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 13, pp. 57-76
Open Access | Times Cited: 13
Effects of robots’ appearance on guest service experiences
Hülya Bakırtaş, Senem Hazel Baser
Journal of Hospitality Marketing & Management (2024) Vol. 33, Iss. 6, pp. 831-866
Closed Access | Times Cited: 11
Hülya Bakırtaş, Senem Hazel Baser
Journal of Hospitality Marketing & Management (2024) Vol. 33, Iss. 6, pp. 831-866
Closed Access | Times Cited: 11
Customer experiences with service robots in hotels: a review and research agenda
Nripendra P. Rana, Nusaiba Begum, Mohd. Nishat Faisal, et al.
Journal of Hospitality Marketing & Management (2024), pp. 1-30
Open Access | Times Cited: 8
Nripendra P. Rana, Nusaiba Begum, Mohd. Nishat Faisal, et al.
Journal of Hospitality Marketing & Management (2024), pp. 1-30
Open Access | Times Cited: 8
Examining the effects of values and risks on outdoor food delivery robot adoption using mixed methods: different stakeholders’ perspectives
Boyu Lin, Woojin Lee, Rui Yang, et al.
Information Technology & Tourism (2025)
Closed Access | Times Cited: 1
Boyu Lin, Woojin Lee, Rui Yang, et al.
Information Technology & Tourism (2025)
Closed Access | Times Cited: 1
An improvement or a gimmick? The importance of user perceived values, previous experience, and industry context in human–robot service interaction
Yaou Hu
Journal of Destination Marketing & Management (2021) Vol. 21, pp. 100645-100645
Closed Access | Times Cited: 44
Yaou Hu
Journal of Destination Marketing & Management (2021) Vol. 21, pp. 100645-100645
Closed Access | Times Cited: 44
Research on service robot adoption under different service scenarios
Yun Liu, Xingyuan Wang, Shuyang Wang
Technology in Society (2021) Vol. 68, pp. 101810-101810
Closed Access | Times Cited: 41
Yun Liu, Xingyuan Wang, Shuyang Wang
Technology in Society (2021) Vol. 68, pp. 101810-101810
Closed Access | Times Cited: 41
Multi-stakeholder perspectives on the impacts of service robots in urban hotel rooms
Lina Zhong, Rohit Verma, Wenqi Wei, et al.
Technology in Society (2022) Vol. 68, pp. 101846-101846
Open Access | Times Cited: 36
Lina Zhong, Rohit Verma, Wenqi Wei, et al.
Technology in Society (2022) Vol. 68, pp. 101846-101846
Open Access | Times Cited: 36
Promotors or inhibitors? Role of task type on the effect of humanoid service robots on consumers’ use intention
Meizhen Lin, Xiangtian Cui, Jingqiang Wang, et al.
Journal of Hospitality Marketing & Management (2022) Vol. 31, Iss. 6, pp. 710-729
Closed Access | Times Cited: 35
Meizhen Lin, Xiangtian Cui, Jingqiang Wang, et al.
Journal of Hospitality Marketing & Management (2022) Vol. 31, Iss. 6, pp. 710-729
Closed Access | Times Cited: 35
Looking back three decades of hospitality and tourism technology research: a bibliometric approach
Hyejo Hailey Shin, Seunghun Shin, Jaehee Gim
International Journal of Contemporary Hospitality Management (2022) Vol. 35, Iss. 2, pp. 563-588
Open Access | Times Cited: 30
Hyejo Hailey Shin, Seunghun Shin, Jaehee Gim
International Journal of Contemporary Hospitality Management (2022) Vol. 35, Iss. 2, pp. 563-588
Open Access | Times Cited: 30
Virtual reality in tourism: adoption scepticism and resistance
Tat‐Huei Cham, Garry Wei‐Han Tan, Eugene Cheng-Xi Aw, et al.
Tourism Review (2023) Vol. 79, Iss. 2, pp. 337-354
Closed Access | Times Cited: 21
Tat‐Huei Cham, Garry Wei‐Han Tan, Eugene Cheng-Xi Aw, et al.
Tourism Review (2023) Vol. 79, Iss. 2, pp. 337-354
Closed Access | Times Cited: 21
Past, present, and future of anthropomorphism in hospitality & tourism: conceptualization and systematic review
Rehan Husain, Vir Ved Ratna, Anupam Saxena
Journal of Hospitality Marketing & Management (2023) Vol. 32, Iss. 8, pp. 1077-1125
Closed Access | Times Cited: 18
Rehan Husain, Vir Ved Ratna, Anupam Saxena
Journal of Hospitality Marketing & Management (2023) Vol. 32, Iss. 8, pp. 1077-1125
Closed Access | Times Cited: 18
Systematic literature review and future research directions for service robots in hospitality and tourism industries
Subhodeep Mukherjee, Manish Mohan Baral, Ramji Nagariya, et al.
Service Industries Journal (2023) Vol. 43, Iss. 15-16, pp. 1083-1116
Open Access | Times Cited: 18
Subhodeep Mukherjee, Manish Mohan Baral, Ramji Nagariya, et al.
Service Industries Journal (2023) Vol. 43, Iss. 15-16, pp. 1083-1116
Open Access | Times Cited: 18
The Effect of Perceptions on Service Robot Usage Intention: A Survey Study in the Service Sector
Ieva Meidutė‐Kavaliauskienė, Şemsettin Çiğdem, Bülent YILDIZ, et al.
Sustainability (2021) Vol. 13, Iss. 17, pp. 9655-9655
Open Access | Times Cited: 38
Ieva Meidutė‐Kavaliauskienė, Şemsettin Çiğdem, Bülent YILDIZ, et al.
Sustainability (2021) Vol. 13, Iss. 17, pp. 9655-9655
Open Access | Times Cited: 38
Present and prospective research themes for tourism and hospitality education post-COVID19: A bibliometric analysis
Dileep G Menon, Sangeetha Gunasekar, Saurabh Kumar Dixit, et al.
Journal of Hospitality Leisure Sport & Tourism Education (2021) Vol. 30, pp. 100360-100360
Open Access | Times Cited: 38
Dileep G Menon, Sangeetha Gunasekar, Saurabh Kumar Dixit, et al.
Journal of Hospitality Leisure Sport & Tourism Education (2021) Vol. 30, pp. 100360-100360
Open Access | Times Cited: 38
Exploiting Technology to Deal with the COVID-19 Challenges in Travel & Tourism: A Bibliometric Analysis
Valentina Ndou, Gioconda Mele, Eglantina Hysa, et al.
Sustainability (2022) Vol. 14, Iss. 10, pp. 5917-5917
Open Access | Times Cited: 27
Valentina Ndou, Gioconda Mele, Eglantina Hysa, et al.
Sustainability (2022) Vol. 14, Iss. 10, pp. 5917-5917
Open Access | Times Cited: 27
Entrepreneurship innovation using social robots in tourism: a social listening study
Luis J. Callarisa Fiol, Miguel Ángel Moliner Tena, Rosa María Rodríguez Artola, et al.
Review of Managerial Science (2023) Vol. 17, Iss. 8, pp. 2945-2971
Open Access | Times Cited: 13
Luis J. Callarisa Fiol, Miguel Ángel Moliner Tena, Rosa María Rodríguez Artola, et al.
Review of Managerial Science (2023) Vol. 17, Iss. 8, pp. 2945-2971
Open Access | Times Cited: 13
When interacting with a service robot is (not) satisfying: The role of customers’ need for social sharing of emotion
Mathieu Lajante, Dewi Tojib, TingHin Ho
Computers in Human Behavior (2023) Vol. 146, pp. 107792-107792
Closed Access | Times Cited: 13
Mathieu Lajante, Dewi Tojib, TingHin Ho
Computers in Human Behavior (2023) Vol. 146, pp. 107792-107792
Closed Access | Times Cited: 13
How does the anthropomorphism of service robots impact employees’ role service behavior in the workplace?
Yihao Yang, Ming Chi, Xinhua Bi, et al.
International Journal of Hospitality Management (2024) Vol. 122, pp. 103857-103857
Closed Access | Times Cited: 5
Yihao Yang, Ming Chi, Xinhua Bi, et al.
International Journal of Hospitality Management (2024) Vol. 122, pp. 103857-103857
Closed Access | Times Cited: 5
Attitude towards service robots in tourism and hospitality services settings — The effect of multidimensional anthropomorphism and technology readiness
Furkan Baltacı, Miraç Yücel Başer, Mazlum Çelik
International Journal of Tourism Research (2024) Vol. 26, Iss. 4
Open Access | Times Cited: 5
Furkan Baltacı, Miraç Yücel Başer, Mazlum Çelik
International Journal of Tourism Research (2024) Vol. 26, Iss. 4
Open Access | Times Cited: 5
Does smart technology, artificial intelligence, robotics, and algorithm (STARA) awareness have a double-edged-sword influence on proactive customer service performance? Effects of work engagement and employee resilience
Hsiu-Yu Teng, Ming-Way Li, Chien-Yu Chen
Journal of Hospitality Marketing & Management (2025), pp. 1-24
Closed Access
Hsiu-Yu Teng, Ming-Way Li, Chien-Yu Chen
Journal of Hospitality Marketing & Management (2025), pp. 1-24
Closed Access
