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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

An analysis of the effects of customer satisfaction and engagement on social media on repurchase intention in the hospitality industry
Mohammed Majeed, Charles Asare, Fatawu Alhassan, et al.
Cogent Business & Management (2022) Vol. 9, Iss. 1
Open Access | Times Cited: 85

Showing 26-50 of 85 citing articles:

A systematic review of social media research in Ghana: gaps and future research avenues
Noel Nutsugah, Eva Kuupuolo, Theophilus Peculiar
Annals of the International Communication Association (2024) Vol. 48, Iss. 2, pp. 167-181
Closed Access | Times Cited: 2
“I love your brand! I engage with you, and I do online brand-related activities (COBRAs)”: the role of brand value
Sandra Castro‐González, Belén Bande, Pilar Fernández Ferrín
European Journal of Management and Business Economics (2024)
Open Access | Times Cited: 2
Analyzing the Impact of Social Media Influencers on Consumer Shopping Behavior: Empirical Evidence from Pakistan
Bilal Afzal, Wen Xiao, Ahad Nazir, et al.
Sustainability (2024) Vol. 16, Iss. 14, pp. 6079-6079
Open Access | Times Cited: 2
The Influence of Digital Communication on Customer Satisfaction in the Hotel Sector: Study Literature Review
Ayu Ngurah Quintina Asthiti, Mochamad Suryadharma, Syahrial Rachim Lubis
Ilomata International Journal of Social Science (2024) Vol. 5, Iss. 3, pp. 831-851
Open Access | Times Cited: 2
From Data to Delight: Leveraging Social Customer Relationship Management to Elevate Customer Satisfaction and Market Effectiveness
Ibrahim A. Elshaer, Alaa M. S. Azazz, Sameh Fayyad, et al.
Information (2024) Vol. 16, Iss. 1, pp. 9-9
Open Access | Times Cited: 2
Salesforce Social Media Use, Adaptive Selling Behaviour and Consumer Outcomes in Consumer Electronics: An Emerging Market Perspective
Mohammed Majeed, Seidu Al-hassan, Charles Asare, et al.
Journal of African Business (2023) Vol. 25, Iss. 4, pp. 654-682
Closed Access | Times Cited: 6
Integrating ISS and SOR models to investigate the determinants of continuance intention toward using m-payment for donations (Sadaqah): the moderating role of Islamic religiosity
Mohamed M. Elsotouhy, Abdelkader M. A. Mobarak, Mona I. Dakrory, et al.
International Journal of Bank Marketing (2023) Vol. 41, Iss. 7, pp. 1640-1670
Closed Access | Times Cited: 6
The impact of omnichannel integration towards customer interest in alternatives: retailer uncertainty and web rooming in retailing
Abida Ellahi, Qurat Ul Ain, Hafiz Mudassir Rehman, et al.
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 1
SELF-SERVICE TECHNOLOGY (SST) IMPLICATION TOWARD INTENTION TO REVISIT IN SMALL HOTELS: A CASE STUDY OF NAKHON RATCHASIMA PROVINCE, THAILAND
Thanasit Suksutdhi
GeoJournal of Tourism and Geosites (2022) Vol. 41, Iss. 2, pp. 523-530
Open Access | Times Cited: 8
The Impact of Open-Book Management on Customer Satisfaction: the Mediating Role of Trust
Yazan Emnawer Al-Haraisa
International Journal of Professional Business Review (2022) Vol. 7, Iss. 4, pp. e0453-e0453
Open Access | Times Cited: 8
Evolution of the impact of social media in hospitality: A bibliometric analysis
Miguel Ángel Sánchez Jiménez, Diego Gómez-Carmona, María Moral Moral
Journal of Destination Marketing & Management (2024) Vol. 31, pp. 100868-100868
Open Access | Times Cited: 1
Does Effective Handling of Negative E-Word of Mouth on Social Media Influence Customers' Behavioral Intentions in the Context of Online Travel Agencies
Durgesh Agnihotri, Pallavi Chaturvedi, Vikas Tripathi
Emerald Publishing Limited eBooks (2024), pp. 39-64
Closed Access | Times Cited: 1
Unveiling Consumer Choices: Navigating Tupperware's Market in Cimahi City - The Dynamic Interplay of Perceived Value, Price, and Brand Image on Repurchase Intentions, Mediated by Customer Satisfaction in the Era of Evolving Trends
Nabilla Fawwaz Zain, Hariyadi Triwahyu Putra
J-MAS (Jurnal Manajemen dan Sains) (2024) Vol. 9, Iss. 1, pp. 403-403
Open Access | Times Cited: 1
Consumer Behavior Prediction and Market Application Exploration Based on Social Network Data Analysis
Pingfen Liu
Deleted Journal (2024) Vol. 20, Iss. 6s, pp. 806-811
Open Access | Times Cited: 1
Enhancing the participation intention and improving customer satisfaction in the banking industry by utilizing social media technology due to the mediating role of value perceived by customers
Leila Andervazh, Mousa Zalaki Ghorbanpour
Journal on Innovation and Sustainability RISUS (2024) Vol. 15, Iss. 1, pp. 47-61
Open Access | Times Cited: 1
Effect of Social Media Influencers on Consumer Brand Engagement and its Implications on Business Decision Making
José-Luis Galdón-Salvador, Ignacio Gil-Pechuán, Sakher-Faisal-Ahmad AlFraihat, et al.
El Profesional de la Informacion (2024) Vol. 33, Iss. 2
Open Access | Times Cited: 1
Customer Satisfaction and Repurchase: Why Fair Practices in African SMEs Matter
Théophile Bindeouè Nasse
International Journal of Social Sciences Perspectives (2022) Vol. 10, Iss. 1, pp. 26-33
Open Access | Times Cited: 7
Social Media Marketing through Instagram and Repurchase Intention: The Mediating Role of Customer Engagement
Freddy Pandapotan Simbolon, Verencia Law
Binus Business Review (2022) Vol. 13, Iss. 3, pp. 223-232
Open Access | Times Cited: 7
Twitter Big Data as a Resource for Exoskeleton Research: A Large-Scale Dataset of about 140,000 Tweets from 2017–2022 and 100 Research Questions
Nirmalya Thakur
Analytics (2022) Vol. 1, Iss. 2, pp. 72-97
Open Access | Times Cited: 7
Promotion strategies in consumer paradox towards with word of mouth brand equity
Tariq Jalees, Syed Hasnain Alam Kazmi, Syed Imran Zaman, et al.
ReMark - Revista Brasileira de Marketing (2023) Vol. 22, Iss. 2, pp. 702-733
Open Access | Times Cited: 3
The effect of digital fashion visual symbol perception on consumer repurchase intention: a moderated chain mediation model
Tongtong Yan, Jing Wu, Hu Meng
Journal of Fashion Marketing and Management (2023) Vol. 28, Iss. 4, pp. 858-874
Closed Access | Times Cited: 3
The influence of social media marketing on brand loyalty and intention to use among young Vietnamese consumers of digital banking
Nguyễn Minh Sáng
Innovative Marketing (2023) Vol. 19, Iss. 4, pp. 1-13
Open Access | Times Cited: 2
BUILDING CONSUMER ENGAGEMENT IN SOCIAL MEDIA: A SYSTEMATIC LITERATURE REVIEW
Dina Mardhatilah, Azizah Omar, Elisabet Dita Septiari
Journal of Business Management and Accounting (2024) Vol. 14, Iss. 1, pp. 1-35
Open Access
Fulfilling social needs through anthropomorphic technology? A reflection on existing research and empirical insights of an interview study
Lara Christoforakos, Sarah Diefenbach
Zeitschrift für Arbeitswissenschaft (2022) Vol. 77, Iss. 1, pp. 78-91
Open Access | Times Cited: 3
REDEFINING THE CONSTRUCT OF CUSTOMER SATISFACTION IN A MARKETING PERSPECTIVE
Théophile Bindeouè Nasse
International Journal of Management & Entrepreneurship Research (2024) Vol. 6, Iss. 1, pp. 25-29
Open Access

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