Open Access Helper

OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Customer satisfaction with bank services: The role of cloud services, security, e-learning and service quality
Feng Li, Hui Jing Lu, Meiqian Hou, et al.
Technology in Society (2020) Vol. 64, pp. 101487-101487
Closed Access | Times Cited: 267

Showing 26-50 of 267 citing articles:

An Evidence of Distributed Trust in Blockchain-Based Sustainable Food Supply Chain
Jaehun Joo, Yuming Han
Sustainability (2021) Vol. 13, Iss. 19, pp. 10980-10980
Open Access | Times Cited: 32
A relationship between service quality and customer satisfaction in e-banking services- a study with reference to commercial banks in Chennai City
RM Shanmugam, M Chandran
International Journal of Professional Business Review (2022) Vol. 7, Iss. 3, pp. e0490-e0490
Open Access | Times Cited: 27
The show must go on: The mediating role of self-assessment in the relationship between performers’ technology acceptance and satisfaction level with remote performances in Korea during the COVID-19 pandemic
Joon Beom Hahm, Kevin K. Byon, Yeon Ah Hyun, et al.
Technology in Society (2022) Vol. 68, pp. 101855-101855
Open Access | Times Cited: 24
Analyzing Critical Success Factors for Sustainable Cloud-Based Mobile Learning (CBML) in Crisp and Fuzzy Environment
Quadri Noorulhasan Naveed, Adel Ibrahim Qahmash, M.N. Qureshi, et al.
Sustainability (2023) Vol. 15, Iss. 2, pp. 1017-1017
Open Access | Times Cited: 15
Determinants affecting online shopping consumers’ satisfaction and repurchase intention: Evidence from Vietnam
Dam Tri Cuong
Innovative Marketing (2023) Vol. 19, Iss. 1, pp. 126-139
Open Access | Times Cited: 13
Examining the Role of Self-Reliance, Social Domination, Perceived Surveillance, and Customer Support with Respect to the Adoption of Mobile Banking
Mohammad Asif, Mohammed Arshad Khan, Hamad Alhumoudi, et al.
International Journal of Environmental Research and Public Health (2023) Vol. 20, Iss. 5, pp. 3854-3854
Open Access | Times Cited: 12
Finans Sektöründe Metaverse Teknolojisinin Bugünü ve Geleceği
Hülya Er, Rahmi Yücel
Özgür Yayınları eBooks (2023)
Open Access | Times Cited: 12
Continuous intention usage of artificial intelligence enabled digital banks: a review of expectation confirmation model
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
Journal of Enterprise Information Management (2024) Vol. 37, Iss. 6, pp. 1763-1787
Closed Access | Times Cited: 4
Exploring factors influencing the continued use of personal cloud computing services: an extended expectation-confirmation model
Hani Hafiera Khahar, Ali Vafaei Zadeh, Haniruzila Hanifah, et al.
Journal of Science and Technology Policy Management (2025)
Closed Access
Factors Influencing the Adoption of M-Banking Apps in Emerging Countries: Evidence from Stated Owned Commercial Banks in Bangladesh

Canadian Journal of Business and Information Studies (2025), pp. 307-321
Open Access
Exploring customer loyalty in Islamic banking: a model for the Iraqi market
Oday Hatem Falih, Bahareh Abedin, Mahmood Yahyazadehfar, et al.
Journal of Islamic marketing (2025)
Closed Access
Investigating Satisfaction and Loyalty of the House‐Owner and the Tenant From Dual Perspectives Using Social Exchange Theory and Stimulus‐Organism‐Response Approach
Md Uzir Hossain Uzir, Ibrahim Ali Jumaan, Siti Norida Wahab, et al.
International Journal of Consumer Studies (2025) Vol. 49, Iss. 2
Closed Access
“Too Big to Fail”—Study on Indian Digital Banking Apps Service Quality: A Text Mining Approach
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
Lecture notes in electrical engineering (2025), pp. 397-409
Closed Access
Electronic Banking Ease of Use, Usefulness, Value, and Innovation Influencing Customer Satisfaction
Jintanee Ru-Zhue, Neeranat Kaewprasert Rakangthong, Long Kim, et al.
International Journal of Asian Business and Information Management (2025) Vol. 16, Iss. 1, pp. 1-18
Open Access
Evaluating the service quality of cooperative banks using the ARAS method

REST Journal on Banking Accounting and Business (2025) Vol. 4, Iss. 1, pp. 20-30
Closed Access
Drivers for the adoption of integrated sustainable green lean six sigma agile service system (ISGLSASS) in the service organizations
Dharmendra Hariyani, Poonam Hariyani, Sanjeev Mishra, et al.
Sustainable Futures (2025), pp. 100571-100571
Open Access
Securing the Economic Management and Service Infrastructure of Banks via the Use of Artificial intelligence (MO-ILSTM)
Xintong Wu
Systems and Soft Computing (2025), pp. 200227-200227
Open Access
A Hybrid Service Selection and Composition for Cloud Computing Using the Adaptive Penalty Function in Genetic and Artificial Bee Colony Algorithm
Seyed Salar Sefati, Simona Halunga
Sensors (2022) Vol. 22, Iss. 13, pp. 4873-4873
Open Access | Times Cited: 21
Evaluating the Impact of E-Service Quality on Customer Intention to Use Video Teller Machine Services
Hoàng Việt Nguyễn, Tuan Duong Vu, Bach Khoa Nguyen, et al.
Journal of Open Innovation Technology Market and Complexity (2022) Vol. 8, Iss. 3, pp. 167-167
Open Access | Times Cited: 19
Greening for greater good: investigating the critical factors for customer satisfaction with sustainable e-banking
Ali Junaid Khan, Nadia Hanif, Jawad Iqbal, et al.
Environmental Science and Pollution Research (2023) Vol. 31, Iss. 34, pp. 46255-46265
Closed Access | Times Cited: 11
Adopting Digital Signatures for Complex Financial Products in the French Banking Sector: How Technology Acceptance and User Literacy Matter
Molka Abbes, Anne Julien, Shuyi Hao, et al.
IEEE Transactions on Engineering Management (2024), pp. 1-11
Closed Access | Times Cited: 3
Bibliometric analysis of service quality and customer satisfaction in Islamic banking: a roadmap for future research
Dahlia Bonang, Bayu Arie Fianto, Raditya Sukmana
Journal of Islamic marketing (2024)
Closed Access | Times Cited: 3
Elucidating the effect of information technology capabilities on organizational performance in UAE: a three-wave moderated-mediation model
Haseena Bader Alkatheeri, Fauzia Jabeen, Khalid Mehmood, et al.
International Journal of Emerging Markets (2021) Vol. 18, Iss. 10, pp. 3913-3934
Closed Access | Times Cited: 23
Role of Knowledge Management on the Sustainable Environment: Assessing the Moderating Effect of Innovative Culture
An Weina, Yang Yanling
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 16
Utilitarian, hedonic, and social values on e-commerce customer loyalty: mediating role of customer satisfaction
Rendy Indra Yusnara, Soepatini Soepatini
Journal of Enterprise and Development (2023) Vol. 5, Iss. 2, pp. 296-316
Open Access | Times Cited: 10

Scroll to top