OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Analysis of Customer Complaints Data using Data Mining Techniques
Amani Ghazzawi, Basma Alharbi
Procedia Computer Science (2019) Vol. 163, pp. 62-69
Open Access | Times Cited: 35
Amani Ghazzawi, Basma Alharbi
Procedia Computer Science (2019) Vol. 163, pp. 62-69
Open Access | Times Cited: 35
Showing 26-50 of 35 citing articles:
KONAKLAMA İŞLETMELERİNDE MÜŞTERİNİN ROLÜ: MÜŞTERİ KATILIMININ HİZMET KALİTESİ, ALGILANAN DEĞER VE MÜŞTERİ MEMNUNİYETİ ÜZERİNDEKİ ETKİSİ
Müjde AKSOY, Sercan HATİPOĞLU
Yönetim ve Ekonomi Araştırmaları Dergisi (2021)
Closed Access | Times Cited: 3
Müjde AKSOY, Sercan HATİPOĞLU
Yönetim ve Ekonomi Araştırmaları Dergisi (2021)
Closed Access | Times Cited: 3
A study on reviews of online grocery stores during COVID-19 pandemic using sentiment analysis
Gautam Srivastava
International Journal of Logistics Economics and Globalisation (2022) Vol. 9, Iss. 3, pp. 205-205
Open Access | Times Cited: 1
Gautam Srivastava
International Journal of Logistics Economics and Globalisation (2022) Vol. 9, Iss. 3, pp. 205-205
Open Access | Times Cited: 1
Makine Öğrenmesi ile Müşteri Şikayetlerinin Sınıflandırılması
Kutan Koruyan, Ahsen EKERYILMAZ
AJIT-e Academic Journal of Information Technology (2022) Vol. 13, Iss. 50, pp. 168-183
Open Access | Times Cited: 1
Kutan Koruyan, Ahsen EKERYILMAZ
AJIT-e Academic Journal of Information Technology (2022) Vol. 13, Iss. 50, pp. 168-183
Open Access | Times Cited: 1
Penerapan Algoritma C4.5 Untuk Memprediksi Keluhan Pelanggan Pada Apartemen Jakarta
Sunarti Sunarti, Frisma Handayanna
Techno Com (2022) Vol. 21, Iss. 4, pp. 868-877
Open Access | Times Cited: 1
Sunarti Sunarti, Frisma Handayanna
Techno Com (2022) Vol. 21, Iss. 4, pp. 868-877
Open Access | Times Cited: 1
Consumer Grievance Handler
G. Shobana, S Selvam Sanjay, V Saran, et al.
2022 IEEE 3rd Global Conference for Advancement in Technology (GCAT) (2022), pp. 1-5
Closed Access | Times Cited: 1
G. Shobana, S Selvam Sanjay, V Saran, et al.
2022 IEEE 3rd Global Conference for Advancement in Technology (GCAT) (2022), pp. 1-5
Closed Access | Times Cited: 1
Automated Dynamic Citizen’s Complaints Model “ADCCM” for Municipalities in Arab Countries
Mohammed Awad
International Journal of Computer Science and Mobile Computing (2023) Vol. 12, Iss. 4, pp. 17-23
Open Access
Mohammed Awad
International Journal of Computer Science and Mobile Computing (2023) Vol. 12, Iss. 4, pp. 17-23
Open Access
Classification of Public Complaints Basedon Text Mining Using Modified K-Nearest Neighbor, Naïve Bayes and C4.5 Algorithm
Samsul Bahri, Ema Utami, Asro Nasiri
CCIT Journal (2022) Vol. 15, Iss. 2, pp. 198-207
Open Access
Samsul Bahri, Ema Utami, Asro Nasiri
CCIT Journal (2022) Vol. 15, Iss. 2, pp. 198-207
Open Access
Müşteri şikâyet yönetiminde firmaların performanslarının değerlendirilmesi: Kümeleme analizi incelemesi
Gamze ÖDEV, Serhat Peker
DÜMF Mühendislik Dergisi (2022)
Open Access
Gamze ÖDEV, Serhat Peker
DÜMF Mühendislik Dergisi (2022)
Open Access
Analisis Laporan Gangguan Pelanggan Menggunakan Kombinasi Regresi Linear Berganda dan Klasifikasi Decision Tree Untuk Penentuan Komposisi Tim Yantek (Studi Kasus PLN UP3 Makassar Selatan)
Agus Budi Raharjo, Yanuardhi Arief Budiyono, Diana Purwitasari
Briliant Jurnal Riset dan Konseptual (2022) Vol. 7, Iss. 4, pp. 1076-1076
Open Access
Agus Budi Raharjo, Yanuardhi Arief Budiyono, Diana Purwitasari
Briliant Jurnal Riset dan Konseptual (2022) Vol. 7, Iss. 4, pp. 1076-1076
Open Access
Public Relations Strategy in Handling Public Complaints: Case on PT. PLN (Persero) Region South Sumatra, Jambi, and Bengkulu
Rahma Santhi Zinaida, Isnawijayani Isnawijayani
Jurnal Studi Sosial dan Politik (2022) Vol. 6, Iss. 2, pp. 260-273
Open Access
Rahma Santhi Zinaida, Isnawijayani Isnawijayani
Jurnal Studi Sosial dan Politik (2022) Vol. 6, Iss. 2, pp. 260-273
Open Access
